Guest Experience Front Desk Specialist

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 18,000 - 19,000; Part time

Job summary

PERSOL SINGAPORE PTE. LTD. at Orchard, Singapore seeks a friendly front desk assistant to greet guests, manage check-in and check-out, and ensure a warm arrival experience.

You will handle guest enquiries via in-person, phone, email and digital platforms, assist with luggage, and coordinate with the team to maintain smooth front desk operations. Weekend work and rostered days apply, with 2 days off per week.

Qualifications

• Experience in front desk or hospitality is preferred.
• Strong communication skills and a friendly demeanor.
• Willingness to work on weekends and public holidays.

Responsibilities

• Greet guests warmly and create a great first impression
• Assist with check-in and check-out, including welcome drinks and towels
• Answer guest enquiries in person, by phone, digital platform and email
• Help with luggage and work closely with the team
• Track and update guest amenities and special requests
• Listen to guest feedback and share with supervisors or managers
• Support daily front desk operations and assist with other duties as assigned

Skills

Guest service

Communication

Teamwork

Multitasking

Job description

PERSOL SINGAPORE PTE. LTD. at Orchard, Singapore seeks a friendly front desk assistant to greet guests, manage check-in and check-out, and ensure a warm arrival experience.

You will handle guest enquiries via in-person, phone, email and digital platforms, assist with luggage, and coordinate with the team to maintain smooth front desk operations. Weekend work and rostered days apply, with 2 days off per week.