Waitress/Waiter

ORIENTE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A Turkish dining establishment in Singapore seeks a vibrant Service Crew Member to deliver an authentic dining experience. This role involves welcoming guests, offering knowledgeable menu guidance, and ensuring a warm and hospitable environment. Candidates should possess a passion for customer service and a willingness to learn about Turkish cuisine. Opportunities for training and professional growth are available.

Benefits

Employee meal discounts

Comprehensive training

Opportunities for professional growth

Qualifications

• Previous experience in a restaurant is a plus.
• A genuine interest in Turkish culture and food.
• Ability to remain on your feet for extended periods.

Responsibilities

• Greet all guests with warm hospitality.
• Take orders accurately and efficiently.
• Ensure dining area is pristine and inviting.
• Assist with monitoring stock levels.
• Conduct regular checks of restrooms and handwashing areas.

Skills

Customer-Focused

Team Player

Reliability

Physical Stamina

Education

Primary/Secondary School/O Level in Food & Beverage Services management

Job description

Job Summary:

At Mavi Turkish Restaurant & Grill, we are dedicated to delivering an authentic and warm Turkish dining experience. We are looking for a vibrant and hospitable Service Crew Member to join our family. You will be an ambassador of our culture, playing a pivotal role in creating a memorable journey for our guests through genuine hospitality, expert knowledge of our cuisine, and impeccable service from the moment they arrive until their farewell.

Key Responsibilities & Duties:

1. Embody Turkish Hospitality:

• Greet all guests with the warm, sincere hospitality Mavi is known for, making them feel like honored guests in our home.
• Proactively assist guests with seating, ensuring their comfort and accommodating special requests.
• Present menus and set the stage for the experience by explaining our concept and the story behind Mavi Turkish Restaurant & Grill.

2. Mastery of Turkish and Mediterrenean Cuisine & Order Taking:

• Possess in-depth knowledge of our menu, including Meze, Grills (Kebabs), and traditional dishes, to confidently guide guests.
• Be able to describe ingredients, preparation methods (e.g., charcoal grill), and the cultural background of our dishes.
• Actively recommend popular or authentic Turkish items and appropriate beverage pairings (e.g., Ayran with kebabs, Turkish tea/coffee).
• Take orders accurately and efficiently, paying special attention to dietary restrictions and allergies, and communicate them clearly to the kitchen.

3. Adherence to Mavi Service Standards:

• Follow the refined sequence of service outlined in the Mavi SOP, ensuring a seamless and elegant flow.
• Set up tables to reflect our restaurant's policy, which may include traditional Turkish touches in the table setting.
• Maintain a polished and professional appearance that reflects the ambiance of our grill.

4. Dining Room & Table Maintenance:

• Ensure the dining area and grill station view are always pristine and inviting.
• Clear tables throughout the meal discreetly and efficiently, respecting the pace of the guests' experience.
• Reset tables promptly after guests depart, preparing them for the next party with attention to detail.

5. Cleanliness & Sanitation:

• Transport all soiled dishes to the kitchen, depositing them carefully at the Steward area.
• Promptly and safely clean any spillage to maintain a pristine and safe environment.
• Conduct regular checks of restrooms and handwashing areas, ensuring they are clean, stocked, and reflect the high standards of Mavi. Report any issues immediately.
• Wash dishes, pots, pans, and kitchen utensils as needed.
• Maintain overall cleanliness of the dining area, kitchen, and back-of-house spaces.
• Perform thorough sweeping and mopping of floors at the start and end of each shift.
• Ensure all work areas are clean, sanitized, and ready for service

6. Operational Support & Teamwork:

• Assist the Manager and Chef in monitoring stock levels of front-of-house supplies, especially key items like fresh bread, Turkish tea, and coffee.
• Provide support to the kitchen team by assisting with washing dishes and kitchen tools during peak hours or as required, demonstrating a true team spirit.
• Collaborate effectively with all team members to ensure the authentic Mavi experience is delivered consistently.
• Assist in preparing traditional Turkish coffee, tea, and light appetisers (meze).

Qualifications & Skills:

• Experience: Previous experience in a restaurant is a plus, but a positive attitude and a passion for service are most important. We will provide training on Turkish cuisine and our standards.
• Cultural Enthusiasm: A genuine interest in Turkish culture, food, and the art of hospitality is highly desirable.
• Customer-Focused: A warm, engaging, and gracious personality with a genuine desire to make people happy.
• Team Player: Ability to work harmoniously in a fast-paced, family-like environment.
• Reliability: Punctual, dependable, and able to work a flexible schedule, including evenings, weekends, and holidays.
• Physical Stamina: Ability to remain on your feet for extended periods and carry trays.

Requirements:

• Candidate must possess at least Primary/Secondary School/"O" Level in Food & Beverage Services management or equivalent.
• Required language(s): English, Malay, Chinese.
• Ability to seapk Turkish is a plus
• At least 1 Year(s) of working experience in the Food and Beverage Services
• Must be Singapore Citizen or PR

What We Offer:

• A vibrant and supportive work environment within a unique culinary concept.
• Comprehensive training on authentic Turkish cuisine and fine-dining service standards.
• Competitive wages and employee meal discounts.
• Opportunities for professional growth within the Mavi family.
• Part-time working option is also available at $10-$12 per hour rate depending on qualification and experience.