Waiter/Waitress

Xiang Xiang 1; Singapore; On-site; SGD 25,000 - 36,000; Full time

Benefits offered by this job

Performance Bonus

Staff meals

Staff discount

Referral incentives

On-the-job training

Birthday Gifts

Friendly work environment

Fast career progressions

Job summary

Xiang Xiang 1 is currently seeking attentive restaurant staff in Singapore to greet guests, present menus, and ensure a seamless dining experience. You will assist guests with recommendations, manage allergies inquiries, and upsell where suitable, contributing to a positive guest journey.

Ideal for those who value teamwork and customer service; training is provided. This role offers opportunities for growth within a friendly environment and is based at locations across Singapore with a flexible

Qualifications

• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.
• No experience welcomed

Responsibilities

• Greet and escort customers to their tables and provide excellent service.
• Present menu and answer questions about portions, ingredients or allergies and upsell when appropriate.
• Take orders accurately using a POS system and deliver checks and collect payments.
• Communicate order details to the kitchen and serve food and drinks.
• Check dishes and utensils for cleanliness and report any problems.
• Arrange table settings and maintain a tidy dining area in compliance with health regulations.

Skills

Customer service

Positive attitude

Responsible

Job description

Location: Available all over Singapore.

Company Benefits

• Performance Bonus
• Staff meals
• Staff discount
• Referral incentives
• On-the-job training
• Birthday Gifts
• Friendly work environment
• Fast career progressions

Job Description

1. Greet and escort customers to their tables. Provide excellent customer service to guests.
2. Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). Offer menu recommendations upon request. Up-sell additional products when appropriate.
3. Take accurate food and drinks orders, using a POS ordering software, order slips. Deliver checks and collect bill payments.
4. Communicate order details to the Kitchen Staff, Serve food and drink orders
5. Check dishes and kitchenware for cleanliness and presentation and report any problems
6. Arrange table settings and maintain a tidy dining area. Follow all relevant health department regulations.

Requirements

1. Able to work split shift, weekends and public holidays
2. Customer oriented, service focus, responsible and positive working attitude
3. No experience welcomed