Waiter / Waitress

Aurum Holding and Investments Pte Ltd; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Aurum Holding and Investments Pte Ltd is seeking a frontline hospitality professional to join our restaurant team. You will greet guests, present menus, take orders, and serve food and beverages while maintaining service standards.

You will coordinate with kitchen and bar teams, handle enquiries, ensure guest satisfaction, manage bills, and uphold food safety and hygiene procedures. Prior restaurant experience is preferred, and you should be able to work in a fast-paced environment, including

Qualifications

• Previous experience in a restaurant or hospitality environment is preferred.
• Good communication and customer service skills.
• Positive attitude and ability to work in a team.
• Able to work in a fast-paced environment.
• Willing to work shifts, weekends and public holidays.
• Eligible candidates: Singaporean and long-term pass holders.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Present menus, explain menu items and provide recommendations.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages promptly while maintaining service standards.
• Ensure customer satisfaction by attending to guests' requests and feedback.
• Maintain cleanliness and hygiene of dining areas, tables and service stations.
• Coordinate with kitchen and bar teams to ensure smooth service operations.
• Handle customer enquiries and resolve basic service issues professionally.
• Process customer bills and payments accurately.
• Follow food safety, hygiene and company operating procedures.

Skills

Customer service

Communication

Teamwork

Hospitality

Shift work

Job description

About the role

A hospitality role focused on delivering excellent customer service in a restaurant environment, including greeting guests, presenting menus, taking orders, serving food and beverages, and ensuring customer satisfaction.

Key responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Present menus, explain menu items and provide recommendations.
• Take food and beverage orders accurately and efficiently.
• Serve food and beverages promptly while maintaining service standards.
• Ensure customer satisfaction by attending to guests' requests and feedback.
• Maintain cleanliness and hygiene of dining areas, tables and service stations.
• Coordinate with kitchen and bar teams to ensure smooth service operations.
• Handle customer enquiries and resolve basic service issues professionally.
• Process customer bills and payments accurately.
• Follow food safety, hygiene and company operating procedures.

About you

• Previous experience in a restaurant or hospitality environment is preferred.
• Good communication and customer service skills.
• Positive attitude and ability to work in a team.
• Able to work in a fast-paced environment.
• Willing to work shifts, weekends and public holidays.
• We Hiring only singaporeon and long term vist pass holder