VP, Business Assurance & Operations — Governance Leader

HSBC; Singapore; Presencial; SGD 180 000 - 260 000; Tempo integral

Resumo da oferta

HSBC is seeking a high-calibre professional for the VP, Business Assurance and Operations role in Singapore. You will provide governance of onboarding and sales operations, drive channel assurance, and lead improvements across processes and controls.

The role requires 5+ years in retail banking/financial institutions, proven leadership, and strong analytical and stakeholder skills. A strategic, results-driven mindset is essential for delivering robust risk management and customer experience

Qualificações

• Degree holder with 5+ years in retail banking or financial institutions.
• Proven track record managing effective Control/Operations teams with strong people leadership.
• Strong analytical, documentation and stakeholder management skills.

Responsabilidades

• Provide independent oversight of onboarding and sales operations to strengthen governance, operational discipline, and control effectiveness.
• Own and evolve the channel assurance framework, ensuring consistent control testing, issue identification, and remediation tracking.
• Drive continuous improvement across processes and controls through simplification, standardization, and streamlining initiatives.
• Identify opportunities to reduce complexity, improve efficiency, and enhance customer and colleague experience while maintaining robust risk management.
• Lead transformational change initiatives aligned to the Simplify to Amplify pillar, translating strategic intent into measurable operational outcomes.
• Build and develop a high-performing team, setting clear accountability, priorities, and ways of working to deliver control and process enhancements at pace.

Conhecimentos

People leadership

Stakeholder management

Analytical

Process improvement

Risk management

Formação académica

Bachelor's degree

Descrição da oferta de emprego

HSBC is seeking a high-calibre professional for the VP, Business Assurance and Operations role in Singapore. You will provide governance of onboarding and sales operations, drive channel assurance, and lead improvements across processes and controls.

The role requires 5+ years in retail banking/financial institutions, proven leadership, and strong analytical and stakeholder skills. A strategic, results-driven mindset is essential for delivering robust risk management and customer experience