VIP Deskside Engineer & IT Support Specialist

5G-Starlink Pte.

Singapore

On-site

SGD 60,000 - 90,000

Full time

2 days ago

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Job summary

5G-Starlink Pte. in Singapore is looking for a Desktop Engineer and VIP support specialist to join our IT team.

You will install, configure and troubleshoot OS and software, and provide deskside VIP support for CEO, CFO and department heads across the organisation. Responsibilities include hardware troubleshooting, asset and license inventory, coordinating with vendors for replacements, and ensuring issues are resolved within SLA.

Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering (Computing/Telecommunication) or equivalent.
5 to 8 years of experience in Deskside issues troubleshooting and Administration.
Must have Windows OS experience, Software/ Hardware installation & troubleshooting.
Experience in VIP users handling, DSS Team management.

Responsibilities

Install, configure, and troubleshoot OS and Software related issues and help users to resolve the issue.
VIP support for CEO/CFO/Dept Heads, addressing and resolving issues.
Troubleshoot laptop hardware related issues.
Ensure all issues are addressed within SLA and coordinate with EUC team for asset allocation and licensing.