Utilities Operations Specialist — Data-Driven & Customer-Focused

PERSOL; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading utilities group is seeking an experienced candidate for a role focused on processing electricity supply applications and customer liaison. Ideal candidates will have a diploma and at least 2 years of relevant experience, alongside strong analytical and problem-solving skills. The position requires proficiency in MS Office and effective communication. Working hours are Monday to Friday from 08.30am to 6.00pm. This role allows for various special projects and other duties as assigned. Contact us to learn more about this exciting opportunity.

Qualifications

• At least 2 years of relevant experience.
• Strong analytical and problem-solving skills.
• Ability to communicate clearly and effectively.
• Ability to work independently with minimum supervision.
• Proficient in MS Office applications.
• Ability to handle stress and work under tight timeline.

Responsibilities

• Perform processing of electricity supply applications.
• Monitor performance statistics.
• Prepare supply applications performance and remittance report.
• Tag tenant meters.
• Raise refunds for service quotations.
• Check and issue service connection quotations.
• Liaise with LEWs, customers, and SPPG.
• Attend to customer and stakeholder inquiries.
• Coordinate and attend meetings.
• Assist in special projects.
• Perform other ad-hoc duties.

Skills

Analytical skills

Problem-solving

Customer-oriented mindset

Effective communication

Independence

MS Office proficiency

Stress management

Education

Diploma in any discipline

Job description

A leading utilities group is seeking an experienced candidate for a role focused on processing electricity supply applications and customer liaison. Ideal candidates will have a diploma and at least 2 years of relevant experience, alongside strong analytical and problem-solving skills. The position requires proficiency in MS Office and effective communication. Working hours are Monday to Friday from 08.30am to 6.00pm. This role allows for various special projects and other duties as assigned. Contact us to learn more about this exciting opportunity.