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A leading electronics distributor in Singapore is seeking a Warehouse Operations Manager. This role involves overseeing distribution center activities, managing order fulfillment, and ensuring compliance with safety standards. Candidates should have strong leadership and people management skills, relevant shipping knowledge, and experience in warehouse operations. A diploma or equivalent is required, and Lean 6 sigma certification is preferred. This position supports cross-border shipments and requires collaboration with international departments.
11am - 8pm
May extend till 9pm - 10pm (Really depends on shipments) Need to stay till all shipments ends (Last man out)
Willing to come back on weekends for a few hours to support shipping from time to time.
Oversees distribution center activities for some or all of the following processes: packing, shipping, receiving, order fulfillment, stock handling, storing, distribution and inventory support. Provides high quality, cost effective, and efficient service to meet current and future demands. Optimizes facilities utilization, process execution and compliance with internal policies and procedures and external regulations. Provides oversight and direction for assigned employees, financial and operational activities.
Manages order fulfillment from stored inventory, meeting customer requirements and inspection/testing processes; order shipments within time commitments in the most cost-effective manner; communication with customers regarding any fulfillment issues or problems.
Manages inventory through periodic and special inventory counts, reconciles discrepancies, and ensures accuracy including returns of defective materials.
Ensures documentation is complete, accurate and processed appropriately.
Plans, develops and/or implements quality assurance procedures. Evaluates quality deviations to determine cause, effect, and corrective measures. Surveys customers periodically regarding accuracy, quality, efficiency, adherence to specifications and overall customer experience.
Ensures work area is well maintained and in compliance with all safety regulations and department policies including ESD requirements.
Ensures equipment is safe, in good repair, functioning appropriately and calibrated to be in full compliance with required military, ISO and other quality standards. Participates in the evaluation, recommendation and implementation of new equipment or equipment enhancements.
Creates, reviews, updates, presents, manages and/or contributes to statistical, narrative, financial regularly scheduled and ad hoc written and oral reports and presentations.
Assesses productivity measures, identifies trends and monitors department activity.
Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
Strong leadership and people management skills.
Ability to work in a fast-paced, deadline-driven environment.
Knowledge and/or hands-on experience with shipping processes, carrier coordination, and related documentation.
Working knowledge of compliance standards related to hazardous materials, export documentation, and transportation regulations.
Responsible for overseeing daily warehouse operations to ensure efficient from receipt of goods to dispatch of goods.
Supervises warehouse staffs, enforces safety & compliance standards, and ensures that productivity and quality targets are consistently met.
Coordinate and collaborate closely with international departments such as Customer Relation, Sales, Asset and Transportation to support cross-border shipments and resolve operational issues.
At least 1-4 years relevant work experience
Supervisory skills preferred
Some knowledge on Workplace Safety & Quality
Lean 6 sigma certification preferred but not mandatory
Min diploma holder and above
Willing to work in Changi South, east area
Strong people management skills
Shipping knowledge