Travel Operations Executive (Japanese speaking) - CK

PASONA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading travel agency in Singapore is seeking a Travel Operations Executive to handle bookings and arrangements for Japanese clients. The role involves facilitating travel operations, coordinating with local service providers, and ensuring smooth execution of tours. Candidates should possess business-level Japanese communication skills and have a service-oriented mindset. Knowledge of the tourism or hospitality sector is a plus. Competitive compensation offered.

Qualifications

• Experience in admin, tourism or hospitality industry is an advantage.
• Able to communicate effectively in Business level Japanese.
• Strong service-oriented mindset with good interpersonal skills.

Responsibilities

• Handle bookings and arrangements based on inquiries from Japan sales office.
• Provide information on travel visas and entry requirements.
• Coordinate with local vendors and tourist attractions.
• Monitor and manage daily tour activities.

Skills

Business level Japanese communication

Interpersonal skills

Communication skills

Knowledge of MS Office

Job description

Job title: Travel Operations Executive (Japanese speaking) -CK

Location: Central

Job responsibilities:

• Handle bookings and travel arrangements based on inquiries and requests from the Japan sales office received via phone or email.
• Provide information on travel visas and entry requirements to the Japan sales office.
• Support travel operations, including making reservations and being on standby at hotels or assigned venues to ensure smooth tour execution as instructed by the Japan sales office.
• Coordinate with local vendors, service providers, and tourist attractions.
• Assist with special requests and custom arrangements in coordination with the Japan sales office.
• Monitor and manage daily tour activities to ensure everything runs smoothly.
• Perform any other ad-hoc duties as assigned by the company.

Requirements:

• Work experience in admin or Tourism or Hospitality industry is an advantage.
• Able to communicate in Business level Japanese with Japan land operators, Japan sales office & tour arrangement.
• Service-oriented with good interpersonal and communication skills.
• Knowledge of MS Office.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

All applicants will receive equal consideration for employment.