Travel Consultant

5G-Starlink Pte.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A travel service provider in Singapore seeks a customer service representative to attend to travel inquiries and provide assistance through various channels. The ideal candidate must be service-oriented, possess good communication skills, and be willing to work shifts, including weekends and public holidays. Training will be provided, and the role includes liaising with airlines and handling travel operations. This is an excellent opportunity for those looking to start a career in the travel industry.

Qualifications

• No experience required; training will be provided.
• Must be willing to work shifts, weekends, and public holidays.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Attend to customers' travel inquiries and requests.
• Provide recommendations for destinations and accommodations.
• Liaise with airlines and operators for travel arrangements.
• Handle reservations, travel coordination, and customer support.
• Handle travel operations including reservations, air ticketing, and customer support.
• Perform any other ad-hoc tasks assigned by the company.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Knowledge of MS Office

Knowledge of MS Office

Job description

• Attend to customers travel enquires and request through phone calls, emails or walk-ins
• Providerecommendation for destination(s), modes of transportation, traveldates, costs and accommodations base on customers requests & interests
• Provide information on travel visa & insurance
• Prepare and update of promotional & display materials
• Liaise with the airlines, overseas ground tours and transportation operators for travel arrangement
• Handle travel operations including reservations of tours & hotels, air ticketing, travel coordination and customer support
• Any other ad-hoc tasks that may be assigned by the Company from time to time

The Talent:

• No experience required, training will be provided
• Must be willing to work on shift, weekends and public holidays
• Service-oriented with good interpersonal and communication skills
• Knowledge of MS Office
• Ability to multi-task in a fast-pace environment with minimal supervision and able to handle work pressure

Working hours: 40 hours per week, (Rotating shift: 10:15am - 7:15pm & 11:30am - 8:30pm)