TRAINEE MANAGER

LE NU PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local restaurant in Singapore seeks a candidate to support the Restaurant Manager in day-to-day operations. The role includes supervising service staff, conducting interviews, and maintaining high service standards. Ideal candidates should have experience in food service and the ability to foster team spirit, along with handling customer feedback and complaints. Join us to ensure smooth operation and great dining experiences for our guests.

Responsibilities

• Support and assist the Restaurant Manager in managing the restaurant.
• Supervise a team of service crew to ensure the restaurant runs smoothly.
• Guide and train new or existing Service Crew.
• Conduct interviews for new hires.
• Maintain the highest service standards and ensure discipline among staff.
• Attend to customer complaints when they arise.

Job description

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company.

• Support and assist the Restaurant Manager in managing the restaurant.
• Deputise in the absence of the Manager.
• Supervise a team of service crew to ensure the restaurant runs smoothly.
• Handle cashiering duties and perform banking duties.
• Conduct interviews for new hires.
• Guide and train new or existing Service Crew.
• Constantly motivate and cultivate team spirit.
• Maintain the highest service standards and ensure discipline and grooming among the service staff.
• Assist in crew performance appraisals and confirmations.
• Conduct daily checklists.
• Continuously obtain customer feedback to ensure satisfaction.
• Attend to customer complaints when they arise.
• Assist the Restaurant Manager to monitor labour and F&B costing matters, including bi‑monthly stock takes.
• Adhere to the Company’s standard operating procedures.
• Carry out any other appropriate duties and responsibilities as assigned.