Temp Surgery Scheduling & Patient Services Coordinator

Recruit Express Pte Ltd; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a scheduling assistant in a hospital environment to manage theatre slot bookings and bed allocations, ensuring smooth patient flow and accurate data entry. You will adhere to scheduling procedures and maintain high service standards while coordinating with departments.

The role requires handling challenging customers with professional service recovery and disseminating important updates to relevant teams as needed.

Responsibilities

• Booking of surgery slots for operating theatres, booking of beds etc
• Maintain service standards for scheduling and bed booking calls.
• Follow appointment scheduling procedures and guidelines.
• Disseminate hospital and departmental updates effectively.
• Handle difficult customers and apply service recovery protocols.
• Perform any other duties as assigned.

Job description

Recruit Express Pte Ltd is seeking a scheduling assistant in a hospital environment to manage theatre slot bookings and bed allocations, ensuring smooth patient flow and accurate data entry. You will adhere to scheduling procedures and maintain high service standards while coordinating with departments.

The role requires handling challenging customers with professional service recovery and disseminating important updates to relevant teams as needed.