Patient Services & Scheduling Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,104,000 - 38,573,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a seated role in the hospital Booking Office to manage patient bookings and inquiries. You will handle calls, schedule appointments, and coordinate theatre and bed bookings within a busy clinical environment.

Responsibilities include providing clear hospital information, handling inquiries, and supporting service recovery. The role requires commitment of at least 3 months with potential temp-to-perm opportunities.

Qualifications

• Comfortable handling calls and appointment scheduling.
• Able to commit for at least 3 months.

Responsibilities

• Arrange surgery, operating theatre and bed bookings
• Handle booking calls and appointment scheduling
• Attend to patients' booking enquiries
• Provide hospital and department information
• Handle service recovery and general Booking Office duties

Skills

Call handling

Appointment scheduling

Job description

Recruit Express Pte Ltd is seeking a seated role in the hospital Booking Office to manage patient bookings and inquiries. You will handle calls, schedule appointments, and coordinate theatre and bed bookings within a busy clinical environment.

Responsibilities include providing clear hospital information, handling inquiries, and supporting service recovery. The role requires commitment of at least 3 months with potential temp-to-perm opportunities.