Surgery Scheduling & Bed Booking Coordinator (Temp)

Recruit Express Pte Ltd; Singapore; On-site; SGD 30,000 - 46,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a diligent scheduling clerk to manage operating theatre bookings and bed allocations. You will follow established appointment procedures and coordinate with the hospital team to maintain service standards.

The role requires handling difficult customers and applying service recovery protocols while disseminating important department updates. Working hours follow a staggered roster.

Responsibilities

• Booking of surgery slots for operating theatres, booking of beds etc
• Maintain service standards for scheduling and bed booking calls.
• Follow appointment scheduling procedures and guidelines.
• Disseminate hospital and departmental updates effectively.
• Handle difficult customers and apply service recovery protocols.
• Perform any other duties as assigned.

Job description

Recruit Express Pte Ltd in Singapore is seeking a diligent scheduling clerk to manage operating theatre bookings and bed allocations. You will follow established appointment procedures and coordinate with the hospital team to maintain service standards.

The role requires handling difficult customers and applying service recovery protocols while disseminating important department updates. Working hours follow a staggered roster.