Surgery Scheduling & Booking Coordinator

Recruit Express Pte Ltd; Singapore; On-site; SGD 39,000 - 54,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a diligent scheduling coordinator to manage operating theatre bookings and bed allocations in a hospital setting. You will handle appointment scheduling, ensure adherence to procedures, and communicate updates to relevant teams.

This role requires strong customer service skills, the ability to handle difficult customers, apply service recovery protocols, and perform other duties as assigned.

Responsibilities

• Booking of surgery slots for operating theatres, booking of beds etc.
• Maintain service standards for scheduling and bed booking calls.
• Follow appointment scheduling procedures and guidelines.
• Disseminate hospital and departmental updates effectively.
• Handle difficult customers and apply service recovery protocols.
• Perform any other duties as assigned.

Job description

Recruit Express Pte Ltd is seeking a diligent scheduling coordinator to manage operating theatre bookings and bed allocations in a hospital setting. You will handle appointment scheduling, ensure adherence to procedures, and communicate updates to relevant teams.

This role requires strong customer service skills, the ability to handle difficult customers, apply service recovery protocols, and perform other duties as assigned.