Surgical Scheduling & Patient Service Coordinator

Recruit Express Pte Ltd; Singapore; Sur place; SGD 33 000 - 42 000; Plein temps

Résumé du poste

Recruit Express Pte Ltd is recruiting a Scheduling Clerk for a hospital in Singapore. The role focuses on booking surgery slots for operating theatres and beds, ensuring accurate calendar management and coordinated patient flow.

You will maintain service standards for scheduling and bed bookings, follow appointment procedures, and disseminate hospital updates to relevant teams. The position involves handling difficult customers with professional service recovery and performing any other duties

Responsabilités

• Booking of surgery slots for operating theatres, booking of beds etc
• Maintain service standards for scheduling and bed booking calls.
• Follow appointment scheduling procedures and guidelines.
• Disseminate hospital and departmental updates effectively.
• Handle difficult customers and apply service recovery protocols.
• Perform any other duties as assigned.

Description du poste

Recruit Express Pte Ltd is recruiting a Scheduling Clerk for a hospital in Singapore. The role focuses on booking surgery slots for operating theatres and beds, ensuring accurate calendar management and coordinated patient flow.

You will maintain service standards for scheduling and bed bookings, follow appointment procedures, and disseminate hospital updates to relevant teams. The position involves handling difficult customers with professional service recovery and performing any other duties