Surgery Scheduling & Bed Booking Coordinator

Recruit Express Pte Ltd; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a Scheduling Clerk to manage surgery slot bookings for operating theatres and bed allocations. You will maintain call standards, follow established appointment procedures, and efficiently disseminate departmental updates.

The role includes handling difficult customers with service recovery protocols and performing any other duties as assigned to support hospital operations.

Responsibilities

• Booking of surgery slots for operating theatres
• Maintain service standards for scheduling and bed booking calls
• Follow appointment scheduling procedures and guidelines
• Disseminate hospital and departmental updates effectively
• Handle difficult customers and apply service recovery protocols
• Perform any other duties as assigned

Job description

Recruit Express Pte Ltd in Singapore is seeking a Scheduling Clerk to manage surgery slot bookings for operating theatres and bed allocations. You will maintain call standards, follow established appointment procedures, and efficiently disseminate departmental updates.

The role includes handling difficult customers with service recovery protocols and performing any other duties as assigned to support hospital operations.