Telesales Executive (Commercial EV Vans)

CAR TIMES AUTOMOBILE PTE LTD; Singapore; On-site; SGD 30,000 - 54,000; Full time

Benefits offered by this job

Performance incentives

Job summary

CAR TIMES AUTOMOBILE PTE LTD in Singapore is seeking a motivated Telesales Executive to join our Commercial EV Vans team. You will engage potential business customers, handle outbound calls, and generate sales opportunities with provided leads.

You will qualify prospects and set appointments for Sales Consultants, with the Sales team handling the closing. The role emphasizes a high-volume outbound approach, relationship-building with business customers, and performance-based incentives.

Qualifications

• Experience in telesales, telemarketing, customer service, business development or sales is preferred.
• Strong communication and interpersonal skills with a proactive attitude.
• Comfortable making a high volume of outbound calls to engage business customers.
• Confident, persuasive and able to build rapport quickly over the phone.
• Results-oriented and motivated by targets and incentives.
• Excellent follow-up, time management and organisational abilities.

Responsibilities

• Contact and follow up with existing leads through outbound calls.
• Understand customers' business needs and commercial vehicle requirements.
• Introduce and promote Commercial EV Van solutions based on customer needs.
• Qualify prospects based on requirements, budget, timeline and suitability.
• Generate and secure qualified appointments for Sales Consultants.
• Maintain regular follow-ups to maximise lead and appointment conversion.
• Record customer information and call outcomes in the system.
• Collaborate with Sales Consultants for smooth handover of prospects.
• Monitor monthly KPIs for calls, leads and appointments.
• Gather feedback and provide market insights.

Skills

Telesales

Outbound calls

Business development

Communication

Relationship building

Job description

About the Role

We are looking for a motivated and results-driven Telesales Executive to join our Singapore subsidiary under the CarTimes Group . You will be part of our Commercial EV Vans team , where you will play a key role in engaging potential business customers and generating sales opportunities. You will be provided with existing leads and be responsible for reaching out to prospects, understanding their business and vehicle requirements, qualifying their interest, and securing appointments for our Sales Consultants.Our Sales team will take over the appointment and manage the sales process through to closing. This role is ideal for someone who is confident and comfortable speaking with customers over the phone, enjoys building relationships, and is motivated by targets and performance-based incentives.

• You will also be rewarded with additional incentives when leads generated by you successfully convert into sales.

Key Responsibilities

• Contact and follow up with existing leads through outbound calls.
• Understand customers' business needs, commercial vehicle requirements and purchasing plans.
• Introduce and promote our Commercial EV Van solutions based on customers' needs.
• Qualify prospects based on their requirements, budget, purchasing timeline and suitability.
• Generate and secure qualified appointments for the Sales Consultants.
• Maintain regular and timely follow-ups to maximise lead and appointment conversion.
• Accurately record customer information, call outcomes, lead status and follow-up activities in the relevant system.
• Work closely with Sales Consultants to ensure a smooth handover of qualified prospects.
• Monitor and achieve monthly KPIs relating to calls, qualified leads and appointments.
• Gather customer feedback and provide insights on lead quality, customer needs and market responses.
• Support the daily general admin work for the EV commercial dept where required.

About You

• Prior experience in telesales, telemarketing, customer service, business development or sales is preferred.
• Strong communication and interpersonal skills with a positive and proactive attitude.
• Comfortable making a high volume of outbound calls and engaging business customers.
• Confident, persuasive and able to build rapport quickly over the phone.
• Results-oriented and motivated by targets and performance-based incentives.
• Strong follow-up, time management and organisational skills.
• Able to work independently while collaborating effectively with the Sales team.
• Self-motivated, resilient and comfortable handling rejection as part of the sales process.
• Experience in the automotive, commercial vehicle or EV industry is an advantage but not required.