Telesales Executive (Commercial EV Vans)

CarTimes Automobile Pte Ltd; Singapore; On-site; SGD 25,000 - 45,000; Full time

Job summary

CarTimes Automobile Pte Ltd is recruiting a motivated Telesales Executive in Singapore to engage potential business customers and generate sales opportunities for the Commercial EV Vans team. You will handle outbound calls, qualify prospects, and secure appointments for Sales Consultants while contributing to KPI targets and incentives.

You will work with existing leads, understand customer needs, and promote our Commercial EV Van solutions.

Qualifications

• Prior experience in telesales, telemarketing, customer service, business development or sales is preferred.
• Strong communication and interpersonal skills with a positive and proactive attitude.
• Comfortable making a high volume of outbound calls and engaging business customers.

Responsibilities

• Contact and follow up with existing leads through outbound calls.
• Understand customers' business needs and vehicle requirements.
• Introduce and promote Commercial EV Van solutions based on customers' needs.
• Qualify prospects based on requirements, budget, purchasing timeline and suitability.
• Generate and secure qualified appointments for the Sales Consultants.
• Maintain regular follow-ups to maximise lead and appointment conversion.
• Record customer information, call outcomes, lead status and follow-up activities in the system.
• Work closely with Sales Consultants to ensure a smooth handover of qualified prospects.
• Monitor and achieve monthly KPIs relating to calls, leads and appointments.
• Gather customer feedback and provide insights on lead quality and market responses.
• Support daily admin work for the EV commercial dept.

Skills

Telesales

Telemarketing

Customer service

Business development

Sales

Job description

About the Role

We are looking for amotivated and results-driven Telesales Executiveto join our Singapore subsidiary under theCarTimes Group.

You will be part of ourCommercial EV Vans team, where you will play a key role in engaging potential business customers and generating sales opportunities. You will be provided with existing leads and be responsible for reaching out to prospects, understanding their business and vehicle requirements, qualifying their interest, and securing appointments for our Sales Consultants.

Our Sales team will take over the appointment and manage the sales process through to closing. You will also be rewarded withadditional incentives when leads generated by you successfully convert into sales.

This role is ideal for someone who is confident and comfortable speaking with customers over the phone, enjoys building relationships, and is motivated by targets and performance-based incentives.

Key Responsibilities

• Contact and follow up with existing leads through outbound calls.

• Understand customers' business needs, commercial vehicle requirements and purchasing plans.

• Introduce and promote ourCommercial EV Van solutionsbased on customers' needs.

• Qualify prospects based on their requirements, budget, purchasing timeline and suitability.

• Generate and securequalified appointmentsfor the Sales Consultants.

• Maintain regular and timely follow-ups to maximise lead and appointment conversion.

• Accurately record customer information, call outcomes, lead status and follow-up activities in the relevant system.

• Work closely with Sales Consultants to ensure a smooth handover of qualified prospects.

• Monitor and achieve monthly KPIs relating to calls, qualified leads and appointments.

• Gather customer feedback and provide insights on lead quality, customer needs and market responses.

• Support the daily general admin work for the EV commercial dept where required.

About You

• Prior experience intelesales, telemarketing, customer service, business development or salesis preferred.

• Strong communication and interpersonal skills with a positive and proactive attitude.

• Comfortable making a high volume of outbound calls and engaging business customers.

• Confident, persuasive and able to build rapport quickly over the phone.

• Results-oriented and motivated by targets and performance-based incentives.

• Strong follow-up, time management and organisational skills.

• Able to work independently while collaborating effectively with the Sales team.

• Self-motivated, resilient and comfortable handling rejection as part of the sales process.

• Experience in theautomotive, commercial vehicle or EV industryis an advantage but not required.

• Candidates with a strong sales mindset and willingness to learn are encouraged to apply.