Telemarketing Specialist

WEBSENTIALS PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A digital solutions company in Singapore is seeking a Telemarketing Specialist to engage clients and generate leads. You will be responsible for outbound prospecting, lead qualification, and managing appointments for the Business Development team. The ideal candidate has at least a year in telemarketing, demonstrates strong communication skills, and is results-oriented. This position offers competitive pay with uncapped commissions and opportunities for career growth in a collaborative team environment.

Benefits

Competitive Compensation

Continuous Learning Opportunities

Clear Pathways for Career Growth

Collaborative Culture

Qualifications

• Minimum 1 year in telemarketing, inside sales, or outbound client engagement.
• Able to engage prospects and handle objections professionally.
• Self-motivated and focused on achieving targets.

Responsibilities

• Conduct outbound calls to understand client needs and present solutions.
• Identify and assess prospects for suitability for sales engagement.
• Schedule meetings with qualified leads and manage the handover.
• Keep accurate records of interactions and lead progress.
• Maintain engagement with prospects through follow-ups.
• Provide feedback from client interactions to refine strategies.

Skills

Telemarketing experience

Clear communication

Results-oriented mindset

Organizational skills

Team collaboration

Job description

About Websentials

Websentials helps businesses leverage digital technology to increase visibility, engage customers, and achieve sustainable growth. Our mission is to make digital transformation practical, results-focused, and meaningful, combining innovative strategies with measurable business impact.

We deliver this through tailored Web and Digital Marketing solutions, as well as AI-driven engagement tools and upskilling programs. At Websentials, we value creativity, collaboration, and continuous learning, and we look for individuals who take initiative, think critically, and are passionate about helping businesses grow.

Job Description

We are looking for a Telemarketing Specialist to play a key role in client engagement and lead generation. You will be the first point of contact for prospective SME clients — introducing Websentials’ services, qualifying leads, and arranging appointments for the Business Development team.

Job Responsibilites

• Prospecting & Outreach: Conduct outbound calls to understand client needs and present Websentials’ solutions.
• Lead Qualification: Identify and assess prospects for suitability and potential for sales engagement.
• Appointment Management: Schedule meetings with qualified leads and ensure smooth handover to Business Development.
• CRM Management: Keep accurate and up-to-date records of interactions, follow-ups, and lead progress.
• Relationship Nurturing: Maintain engagement with prospects through timely follow-ups and meaningful communication.
• Market Insights: Provide feedback from client interactions to refine messaging and improve outreach strategies.

Job Requirements

• Experience: Minimum 1 year in telemarketing, inside sales, or outbound client engagement.
• Communication Skills: Clear, confident, and persuasive, with the ability to engage prospects and handle objections professionally.
• Results-Oriented: Self-motivated, energetic, and focused on achieving call, lead, and appointment targets.
• Business Curiosity: Interested in learning about digital solutions and their role in supporting business growth.
• Professionalism: Organized, reliable, and able to manage multiple tasks efficiently.
• Team Player: Works collaboratively and contributes positively to team culture.

Why Join Websentials

• Competitive Compensation: Base salary plus uncapped commission.
• Continuous Learning: Training in digital solutions, consultative sales, and AI technologies.
• Career Growth: Clear pathways to advance into business development or other client-facing roles.
• Collaborative Culture: Work with a supportive team that values initiative, creativity, and learning.

If you are a confident communicator who enjoys engaging with people and driving business growth, we want to hear from you!