Telecom Renewal & Sales Support Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; Sur place; SGD 25 000 - 30 000; Plein temps

Résumé du poste

The Supreme HR Advisory Pte. Ltd. is seeking a Sales Admin Support to manage renewal communications, update CRM records, and process customer documents for Telco clients from our Tiong Bahru office in Singapore.

You will contact existing customers, advise on renewal options, and coordinate with the sales team to meet targets while maintaining accurate records and timely communications. Working hours include Monday to Friday, 8.45am–6pm, with alternate Saturday shifts to 1.15pm, offering a

Qualifications

• Minimum 1 year in inside sales, tele-sales or customer service.
• Experience in telecommunications is an advantage but not mandatory.
• Proficient in MS Office and using online portals.

Responsabilités

• Contact existing Telco customers whose contracts are approaching expiry.
• Advise customers on renewal options and build relationships through professional communication.
• Promote suitable Telco plans and hardware refresh opportunities.
• Achieve individual renewal and sales targets.
• Communicate with customers via telephone and email.
• Process customer acceptance forms and ensure documentation is complete.

Connaissances

Inside sales

Customer service

Tele-sales

Communication

Outils

CRM systems

Microsoft Office

Description du poste

The Supreme HR Advisory Pte. Ltd. is seeking a Sales Admin Support to manage renewal communications, update CRM records, and process customer documents for Telco clients from our Tiong Bahru office in Singapore.

You will contact existing customers, advise on renewal options, and coordinate with the sales team to meet targets while maintaining accurate records and timely communications. Working hours include Monday to Friday, 8.45am–6pm, with alternate Saturday shifts to 1.15pm, offering a