Inside Telco Sales Support & Renewal Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; In loco; SGD 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a full-time Inside Sales representative.

You will contact Telco customers whose contracts are nearing expiry, advise on renewal options, and maintain strong relationships to ensure timely renewals. You will handle inquiries via telephone and email, process renewal documents, and collaborate with the Business Manager and support teams to ensure smooth order processing and successful upsell opportunities.

Competenze

• Minimum 1 year of working experience in inside sales, tele-sales, customer service or related field.
• Experience in telecommunications is an advantage but not mandatory.
• Basic computer proficiency, including Microsoft Office and email.

Mansioni

• Contact Telco customers whose contracts are expiring.
• Advise customers on renewal options and build relationships.
• Recommend suitable Telco plans based on business needs and upsell opportunities.
• Communicate with customers via telephone and email; handle renewal reminders and quotations.

Conoscenze

Inside sales

Tele-sales

Customer service

MS Office

Strumenti

CRM software

Email tools

Descrizione del lavoro

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a full-time Inside Sales representative.

You will contact Telco customers whose contracts are nearing expiry, advise on renewal options, and maintain strong relationships to ensure timely renewals. You will handle inquiries via telephone and email, process renewal documents, and collaborate with the Business Manager and support teams to ensure smooth order processing and successful upsell opportunities.