T&T Senior Consultant - ETP aaS/Operate (SAP FICO) - SEA

Deloitte PLT; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading consulting firm in Singapore seeks an experienced Senior Consultant with expertise in SAP FICO to provide advanced AMS support and lead project initiatives. The ideal candidate has 5–8 years of experience, strong leadership skills, and a commitment to deliver effective solutions. This role involves troubleshooting complex issues, guiding project teams, and ensuring successful implementation of business solutions.

Qualifications

• 5–8 years' experience with SAP FICO.
• 3+ years of experience leading a team.
• Experience with cloud or on-premise platforms.

Responsibilities

• Provide 2nd and 3rd level AMS support for production incident troubleshooting.
• Lead discussions on solution design and deliver enhancements.
• Support project teams in addressing client business needs.

Skills

SAP FICO experience

Team leadership

Technical debugging

Cloud solutions

Agile delivery approaches

Communication skills

Education

Relevant certifications (PMP, ITIL, etc.)

Job description

Overview

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions. Ready to unleash your potential with us? Join the winning team now!

Location note: Kuala Lumpur, MY; Manila, PH; Ho Chi Minh City, VN; Penang, MY; Jakarta, ID; Hanoi, VN.

Role Context

You may be assigned as Level 2 AMS support or Level 3 AMS support between Business/Client IT Team, partnering systems, and the Application Managed Services (AMS) team.

Responsibilities

• Render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident troubleshooting (medium to complex level), resolve production incidents, and monitor fixes to ensure correct resolution in accordance with the scope and SLA stated in the contract.
• Identify and perform problem management to reduce re-occurring issues/incidents. Present root cause analyses to relevant stakeholders and deliver permanent fixes within agreed time-frames and quality standards.
• Lead discussions on high-level solution design for medium to complex enhancements, perform effort estimations, ensure end-to-end solutioning, build, test, and deliver enhancements within the agreed timeframe and quality.
• Maintain documentation according to firm standards, best practices, and standard operating procedures.
• Fully comply with and adhere to all standard AMS processes and procedures and client IT policies that apply.
• Actively participate in Continuous Improvement initiatives to improve current processes within the organization or client.

• You may be assigned as part of a project team to implement the application. In this role, you are expected:
• Support project teams in delivering our solution applications and in developing work products that address clients’ business needs and help achieve strategic goals.
• Support project teams in developing presentation materials or documentation and coordinating communications with the client.

• Work with diverse and talented project team members to solve problems, improve performance, and generate value for clients across industries.
• Uphold the firm’s standards and ethos in interactions with team members and clients.
• Lead and/or coach Analyst and Consultant level members.
• Support business development by contributing to proposals, presentations and publications.

Your role as a leader

Senior Consultants are expected to:

• Demonstrate commitment to personal learning and development.
• Understand how daily work contributes to team and business priorities.
• Demonstrate accountability in personal performance.
• Develop effective communications and relationship-building skills with stakeholders, clients, and team.
• Appreciate working with others; understand Deloitte’s success factors and integrity.
• Develop understanding of Deloitte and offer a fresh perspective.

Requirements

• Have at least 5–8 years’ experience with SAP FICO as a support team lead/member, or as a delivery/implementation lead/member.
• Good knowledge of integration to related modules/sub-modules to understand end-to-end business processes; able to derive test data/scenarios and perform testing.
• Experience with basic technical debugging is an added advantage.
• Having at least 3 years of experience leading a team is an added advantage.
• Experience delivering solutions on cloud or on-premise platforms.
• Experience with traditional waterfall and/or Agile delivery approaches.
• Certifications in related applications and/or ITIL or Project Management (e.g., PMP, PRINCE2, or Agile) are a plus.
• Good command of English; ability to speak/write other languages is an added advantage (e.g., Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese).
• Ability to lead and facilitate discussions, engage stakeholders, and drive positive outcomes.
• Pro-active, resourceful, and able to rally teams to deliver tasks on time.
• Willingness to adopt new solutions/applications and ensure successful integration and support for the business.
• Willingness to work based on clients’ business hours and on rotation to support critical or high-priority requests after hours.
• Ability to travel to client sites if required.

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer employment opportunities or request money or personal information. Please apply for roles via this official Deloitte website.

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Requisition ID: 109733

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