Surgical Scheduling Coordinator

Recruit Express Pte Ltd; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore seeks a dedicated scheduling administrator to manage surgery slot bookings for operating theatres and bed allocations within a hospital setting. The role focuses on maintaining high service standards for scheduling and bed bookings, while adhering to established procedures.

The position involves disseminating hospital updates, handling challenging customer interactions with service recovery techniques, and performing additional duties as assigned as part of a

Responsibilities

• Booking of surgery slots for operating theatres, booking of beds etc.
• Maintain service standards for scheduling and bed booking calls.
• Follow appointment scheduling procedures and guidelines.
• Disseminate hospital and departmental updates effectively.
• Handle difficult customers and apply service recovery protocols.
• Perform any other duties as assigned.

Job description

Recruit Express Pte Ltd in Singapore seeks a dedicated scheduling administrator to manage surgery slot bookings for operating theatres and bed allocations within a hospital setting. The role focuses on maintaining high service standards for scheduling and bed bookings, while adhering to established procedures.

The position involves disseminating hospital updates, handling challenging customer interactions with service recovery techniques, and performing additional duties as assigned as part of a