SUPERVISOR

S.M.H FAMILY FOOD & CATERING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading catering company in Singapore is seeking a Supervisor for Restaurant and Catering. The role involves overseeing staff, enforcing hygiene standards, and ensuring exceptional customer service. Candidates should possess supervisory experience in the F&B sector, strong management abilities, and the capability to work effectively in a fast-paced environment. If you're passionate about food and service, this position offers a great opportunity to advance your career.

Qualifications

• Proven experience working as a supervisor in the F&B sector.
• Exceptional organizational and communication skills required.
• Requires the ability to stand for extended periods.

Responsibilities

• Supervising the restaurant staff's work schedules.
• Conducting regular inspections of hygiene standards.
• Overseeing food preparation and presentation.
• Resolving customer complaints professionally.

Skills

Supervisory experience

Strong management skills

Effective communication

Customer service

Ability to work in a fast-paced environment

Job description

Supervisor for Restaurant and Catering

Overseeing the staff for the smooth running of the Restaurant. Assisting the HR team as well as the Restaurant Manager in the hiring process. Training new employees as per their abilities and skills. Maintaining a strong relationship with suppliers and vendors.

Supervisor Responsibilities

• Supervising the restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Senior Supervisor Requirements

• Proven experience working as a supervisor in the F&B
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Strong management skills.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Must need Some Cook experiences also