Supervisor

JOBER PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant management company in Singapore is seeking a Supervisor to oversee staff and maintain high standards of service. The role includes hiring and training staff, managing schedules, ensuring food safety, and resolving customer complaints. Ideal candidates will possess strong management and communication skills, along with experience in a fast-paced environment. A high school diploma or GED is required. Join us to lead our dedicated team and enhance customer service.

Qualifications

• Proven experience working as a supervisor.
• Ability to work in a fast-paced environment.
• Ability to stand for extended periods.

Responsibilities

• Screen, interview, hire, and train restaurant staff.
• Manage restaurant staff's work schedules.
• Conduct regular inspections of the restaurant kitchen to maintain hygiene standards.
• Oversee food preparation to ensure compliance with health regulations.
• Check in on dining customers to ensure satisfaction.
• Monitor inventory and ensure supplies are adequately stocked.
• Monitor cash flow and settle bills.
• Review customer surveys to improve service.
• Resolve customer complaints professionally.

Skills

Management skills

Organizational skills

Communication skills

Customer service skills

Education

High school diploma or GED

Job description

Supervisor Responsibilities:

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Supervisor Requirements:

• High school diploma or GED.
• Proven experience working as a supervisor.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Strong management skills.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.

Jober Pte Ltd UEN 201616711G

EA License No: 16C8401

XING CHONG | Registration No: R22109860

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