Student Services Admin & Call Centre Specialist

PERSOL

Singapore

On-site

SGD 28,000 - 34,000

Full time

4 days ago

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Job summary

PERSOL Singapore is seeking an Administrative Support Specialist to assist in matriculation processes, manage student cards and data updates, and respond to enquiries. The role operates Monday to Friday, 9:00 am to 5:00 pm at Punggol, with an immediate contract until January 2026 and extension possible based on business needs and performance.

You will coordinate with Programme Leaders and clinics, verify documents, handle inquiries, and perform general administrative duties with independence and

Qualifications

Polytechnic Diploma or A-Level qualification.
Proficiency in Microsoft Word and Excel to manage documentation and data accurately.
Strong verbal and written communication, and excellent interpersonal skills.

Responsibilities

Respond promptly to enquiries regarding matriculation processes and personal details.
Assist with Change of Programme, Student Status Letters, replacement cards and data updates.
Verify matriculation information and supporting documents for accuracy and timeliness.
Coordinate with Programme Leaders for approvals and with clinics for medical examination matters.
Assist with system testing and provide administrative support for matriculation activities.
Manage feedback from learners and parents and ensure timely resolution or escalation.

Skills

Microsoft Word

Microsoft Excel

Communication skills

Interpersonal skills

Multitasking

Education

Polytechnic Diploma or A-Level

Job description

You will coordinate with Programme Leaders and clinics, verify documents, handle inquiries, and perform general administrative duties with independence and

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