Matriculation Services Executive

PERSOL; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking an Administrative Assistant to support matriculation processes at Punggol location. You will handle student data, respond to inquiries, and assist with programme changes and documentation deadlines.

The role requires a Polytechnic Diploma or A-Level, proficiency in Word/Excel, and the ability to multitask in a fast-paced environment. Work hours are Monday–Friday, 8:30am–6pm, with a contract ending 31 December 2026.

Qualifications

• Polytechnic Diploma or A-Level qualification required.
• Proficiency in Microsoft Word and Excel; accurate documentation and data management.

Responsibilities

• Respond promptly to phone calls and emails regarding matriculation processes, student/concession cards, and updates to personal particulars.
• Assist with requests related to Change of Programme, Student Status Letters, replacement cards, and personal data updates.
• Handle inquiries on Leave of Absence, Programme Withdrawal, Credit Exemption, Course Enrolment, and Tuition Grant matters.
• Verify matriculation information and supporting documents for accuracy.
• Liaise with Programme Leaders for approvals; coordinate with clinics for medical examination matters.
• Assist with system testing and provide administrative support for matriculation-related activities.
• Receive and manage feedback from learners and parents, ensuring timely resolution or escalation.
• Distribute student and concession cards accurately.
• Perform filing, scanning, data entry, and other administrative tasks.

Skills

Interpersonal skills

Communication

Multitasking

Independent working

Education

Polytechnic Diploma or A-Level qualification

Tools

Microsoft Word

Microsoft Excel

Job description

PERSOL Singapore Pte Ltd is seeking an Administrative Assistant to support matriculation processes at Punggol location. You will handle student data, respond to inquiries, and assist with programme changes and documentation deadlines.

The role requires a Polytechnic Diploma or A-Level, proficiency in Word/Excel, and the ability to multitask in a fast-paced environment. Work hours are Monday–Friday, 8:30am–6pm, with a contract ending 31 December 2026.