TEMPORARY EXECUTIVE | PUNGGOL | 3 MONTHS | UP2760

PERSOL; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking an Administrative Assistant to support matriculation processes at Punggol location. You will handle student data, respond to inquiries, and assist with programme changes and documentation deadlines.

The role requires a Polytechnic Diploma or A-Level, proficiency in Word/Excel, and the ability to multitask in a fast-paced environment. Work hours are Monday–Friday, 8:30am–6pm, with a contract ending 31 December 2026.

Qualifications

• Polytechnic Diploma or A-Level qualification required.
• Proficiency in Microsoft Word and Excel; accurate documentation and data management.

Responsibilities

• Respond promptly to phone calls and emails regarding matriculation processes, student/concession cards, and updates to personal particulars.
• Assist with requests related to Change of Programme, Student Status Letters, replacement cards, and personal data updates.
• Handle inquiries on Leave of Absence, Programme Withdrawal, Credit Exemption, Course Enrolment, and Tuition Grant matters.
• Verify matriculation information and supporting documents for accuracy.
• Liaise with Programme Leaders for approvals; coordinate with clinics for medical examination matters.
• Assist with system testing and provide administrative support for matriculation-related activities.
• Receive and manage feedback from learners and parents, ensuring timely resolution or escalation.
• Distribute student and concession cards accurately.
• Perform filing, scanning, data entry, and other administrative tasks.

Skills

Interpersonal skills

Communication

Multitasking

Independent working

Education

Polytechnic Diploma or A-Level qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Punggol

Now till 31st December 2026

Monday - Friday 8.30am - 6pm

Salay $ 2760

Key Responsibilities

Communication & Enquiries

Respond promptly to phone calls and emails regarding matriculation processes, student/concession cards, and updates to personal particulars.

Student Administration

Assist with requests related to Change of Programme, Student Status Letters, replacement cards, and personal data updates.

Handle inquiries on Leave of Absence, Programme Withdrawal, Credit Exemption, Course Enrolment exercises, and Tuition Grant matters.

Document Verification & Follow-Up

Verify matriculation information and supporting documents for accuracy.

Correspond with learners to ensure timely submission of outstanding documents and compliance with matriculation requirements.

Stakeholder Coordination

Liaise with Programme Leaders for necessary approvals.

Coordinate with appointed clinics to manage medical examination matters.

System & Process Support

Assist with system testing and provide administrative support for all matriculation-related activities.

Feedback & Service Delivery

Receive and manage feedback from learners and parents, ensuring timely resolution or escalation.

Distribute student and concession cards accurately.

General Administrative Duties

Perform filing, scanning, data entry, and other administrative tasks as assigned.

Requirements

Education

Polytechnic Diploma or A-Level qualification

Technical Skills

Proficiency in Microsoft Word and Excel, with the ability to manage documentation and data accurately.

Interpersonal & Communication Skills

Warm, courteous, and student-focused, with strong verbal and written communication abilities. Comfortable handling phone conversations and email correspondence professionally.

Work Attributes

Positive attitude, proactive mindset, and strong team collaboration skills.

Adaptability & Independence

Ability to multitask effectively, prioritize responsibilities, and work independently with minimal supervision.

We regret to inform that only shortlisted candidates will be notified.

EA License No: 01C4934 PERSOL Singapore Pte Ltd

EA Personnel No: R25129323 TAY HUI SHAN WENDY