Student Services & Admin Coordinator

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 28,000 - 34,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking an administrative associate to support matriculation processes at our Punggol location. The role covers handling inquiries, student data updates, and coordination with programme leaders and clinics. Working hours are 9:00 am–5:00 pm, Monday to Friday.

Requirements include a polytechnic diploma or A-Level, and proficiency in Word and Excel for accurate documentation. The position runs from immediate start until January 2026, with a possible extension based on

Qualifications

• Min. Polytechnic Diploma or A-Level qualification.
• Proficiency in Microsoft Word and Excel, with the ability to manage documentation and data accurately.
• Interpersonal & communication skills: warm, courteous, and student-focused, with strong verbal and written communication abilities.
• Adaptability & independence: ability to multitask effectively, prioritize responsibilities, and work independently with minimal supervision.

Responsibilities

• Communication & Enquiries: Respond promptly to calls and emails regarding matriculation processes, student/concession cards, and updates to personal particulars.
• Student Administration: Assist with Change of Programme, Student Status Letters, replacement cards, and personal data updates; handle Leave of Absence, Programme Withdrawal, Credit Exemption, Course Enrolment, and Tuition Grant inquiries.
• Document Verification & Follow-Up: Verify matriculation information and supporting documents for accuracy; ensure timely submission of outstanding documents and compliance with matriculation requirements.
• Stakeholder Coordination: Liaise with Programme Leaders for approvals; coordinate with clinics to manage medical examination matters.
• System & Process Support: Assist with system testing and provide administrative support for matriculation activities.
• Feedback & Service Delivery: Receive and manage feedback from learners and parents; ensure timely resolution or escalation; distribute student and concession cards.
• General Administrative Duties: Filing, scanning, data entry, and other tasks as assigned.

Skills

Communication skills

Interpersonal communication

Adaptability

Multitasking

Education

Polytechnic Diploma or A-Level

Tools

Microsoft Word

Microsoft Excel

Job description

PERSOL Singapore Pte Ltd is seeking an administrative associate to support matriculation processes at our Punggol location. The role covers handling inquiries, student data updates, and coordination with programme leaders and clinics. Working hours are 9:00 am–5:00 pm, Monday to Friday.

Requirements include a polytechnic diploma or A-Level, and proficiency in Word and Excel for accurate documentation. The position runs from immediate start until January 2026, with a possible extension based on