Student & Parent Experience Specialist

Write Edge; Singapore; On-site; SGD 27,000 - 40,000; Part time

Job summary

Write Edge in Singapore is seeking a front desk coordinator to be the first point of contact for students and parents, both in person and online. You will provide course guidance, build relationships, and support centre operations to ensure a smooth, positive student experience.

The role emphasizes strong English communication, multitasking, and professional representation of the brand. You will collaborate with teachers and staff across branches to maintain schedules and records.

Qualifications

• Strong English communication skills (verbal and written).
• Proficient with Google Docs, Sheets and MS Office.
• Ability to multitask in a fast-paced environment and adapt to change.
• Attention to detail and reliable in completing tasks.
• Represent Write Edge professionally in attire and speech.
• Team player with accountability and collaboration.

Responsibilities

• Be the first point of contact for students and parents, both in person and online.
• Provide course advice and support to prospective and existing parents.
• Build strong relationships with students and parents through timely follow-up and excellent customer service.
• Support centre operations, including scheduling, teacher deployment, and relief coordination.
• Assist with administrative duties such as invoicing and student records.
• Help ensure the smooth running of the centre and a positive experience for all students.

Skills

Tech-savvy

Multitasker

Problem-solver

Great communicator

Professional

Team player

Tools

Google Docs

Google Sheets

Microsoft Office

Job description

Write Edge in Singapore is seeking a front desk coordinator to be the first point of contact for students and parents, both in person and online. You will provide course guidance, build relationships, and support centre operations to ensure a smooth, positive student experience.

The role emphasizes strong English communication, multitasking, and professional representation of the brand. You will collaborate with teachers and staff across branches to maintain schedules and records.