Front Desk & Student Support Specialist

WRITE EDGE LEARNING CENTRE (BC) PTE. LTD.; Singapore; On-site; SGD 33,000 - 39,000; Full time

Job summary

WRITE EDGE LEARNING CENTRE (BC) PTE. LTD. is seeking an energetic front desk/administrative associate in Singapore to be the first point of contact for students and parents, both in person and online.

The role involves advising on courses, building strong relationships, and delivering excellent customer service at a busy learning centre. Responsibilities include coordinating scheduling and teacher deployment, supporting invoicing and records, and ensuring a smooth centre operation with a

Qualifications

• Proficiency in Google Docs, Sheets, and Microsoft Office.
• Ability to handle a fast-paced environment and adapt to change.
• Strong verbal and written English with interpersonal skills.
• Represent Write Edge with professionalism in attire and speech.

Responsibilities

• Be the first point of contact for students and parents, in person and online.
• Provide course advice and support to prospective and existing parents.
• Build relationships with students and parents through timely follow-up and excellent customer service.
• Support centre operations, including scheduling, teacher deployment, and relief coordination.
• Assist with invoicing and student records.

Skills

Tech-savvy

Multitasker

Problem-solver

Great communicator

Professional

Team player

Tools

Google Docs

Sheets

Microsoft Office

Job description

WRITE EDGE LEARNING CENTRE (BC) PTE. LTD. is seeking an energetic front desk/administrative associate in Singapore to be the first point of contact for students and parents, both in person and online.

The role involves advising on courses, building strong relationships, and delivering excellent customer service at a busy learning centre. Responsibilities include coordinating scheduling and teacher deployment, supporting invoicing and records, and ensuring a smooth centre operation with a