Student & Parent Experience Specialist

ACHIEVERS DREAM LEARNING CENTRE PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

ACHIEVERS DREAM LEARNING CENTRE PTE. LTD. is seeking a friendly front desk and customer support professional to be the first point of contact for students and parents in our Singapore centre.

You will assist with registration, enquiries, and payments, promote class packages, coordinate scheduling, and work closely with teachers to ensure a welcoming, organized learning environment. This role requires strong people skills, a sales mindset, and the ability to multi-task while keeping accurate

Qualifications

• Experience in front desk, customer service, or admin.
• Proficient with MS Office or Google Suite.
• Able to learn centre processes quickly.

Responsibilities

• Welcome walk-in visitors and answer inquiries about courses and schedules.
• Assist with registration, trial bookings, and payment procedures.
• Promote courses, explain tuition packages, and encourage enrolments.
• Coordinate class scheduling, attendance, and make-up lessons.
• Maintain student records and prepare billing summaries.
• Collaborate with teachers and supervisors to support centre operations.

Skills

Customer service

Sales / upselling

Communication

Organization

Teamwork

Tools

MS Office / Google Suite

Job description

ACHIEVERS DREAM LEARNING CENTRE PTE. LTD. is seeking a friendly front desk and customer support professional to be the first point of contact for students and parents in our Singapore centre.

You will assist with registration, enquiries, and payments, promote class packages, coordinate scheduling, and work closely with teachers to ensure a welcoming, organized learning environment. This role requires strong people skills, a sales mindset, and the ability to multi-task while keeping accurate