Education Center Relations & Operations Specialist

Write Edge Pte Ltd; Singapore; Hybrid; SGD 36,000 - 51,000; Full time

Job summary

Write Edge Pte Ltd is seeking a warm, service-oriented Customer Relations & Operations Associate to support students, parents and teachers. You’ll handle inquiries, provide course advice, and coordinate centre operations while maintaining records in a collaborative team environment.

You will work closely with students, parents and colleagues, helping with scheduling, invoicing and student data while delivering a positive experience and growth opportunities in a growing education company.

Qualifications

• 1–2 years of relevant work experience.
• Leadership qualities and project management experience (an advantage).
• Strong written and spoken English with excellent interpersonal skills.

Responsibilities

• Be the first point of contact for students and parents, both in person and online.
• Provide course advice and support to prospective and existing parents.
• Build strong relationships with students and parents through timely follow-up and excellent customer service.
• Support centre operations, including scheduling, teacher deployment, and relief coordination.
• Assist with administrative duties such as invoicing and student records.
• Help ensure the smooth running of the centre and a positive experience for all students.

Skills

Tech-savvy

Multitasking

Problem solving

Great communication

Professional presentation

Team player

Tools

Google Docs

Google Sheets

Microsoft Office

Job description

Write Edge Pte Ltd is seeking a warm, service-oriented Customer Relations & Operations Associate to support students, parents and teachers. You’ll handle inquiries, provide course advice, and coordinate centre operations while maintaining records in a collaborative team environment.

You will work closely with students, parents and colleagues, helping with scheduling, invoicing and student data while delivering a positive experience and growth opportunities in a growing education company.