Student Affairs Executive

THINK ACADEMY INTERNATIONAL EDUCATION PTE. LTD.; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

THINK ACADEMY INTERNATIONAL EDUCATION PTE. LTD. is seeking staff to assist with in-center class activities, preparing materials for the new semester, and guiding children to classrooms.

You will liaise with parents about courses, collect interest forms, and help with enrollment, inventory, and shipping textbooks. The role requires strong organizational skills and bilingual communication in English and Chinese.

Qualifications

• Experience in educational or administrative roles is advantageous.
• Strong organizational and multitasking abilities are essential.
• Excellent communication skills in English and Chinese are required.

Responsibilities

• Assist in planning and executing in-center student activities and manage inventory related to rewards.
• Prepare teaching materials and guide children between classrooms and to activities.
• Communicate with parents about courses, collect forms, and handle inquiries via messaging channels.
• Support course enrollment, book shipping, and inventory updates for textbooks and supplies.
• Handle minor classroom tech issues and ensure safety during mall activities.

Skills

Organizational skills

Multitasking

Bilingual communication (English & 中文)

Job description

Working Hours:

• Wednesday to Sunday: 10am - 7pm
• Rest Days: Monday and Tuesday

Location:

• Parkway Parade & The Heeren

Key Responsibilities:

1. In-Center Class Activities:
   • Assist in planning and executing student activities, preparing and distributing small gifts and managing the coin exchange process.
   • Organize exchange items for easy retrieval and assist students and parents in claiming rewards; update the system with inventory changes.
2. Class Preparation Support:
   • Print necessary teaching materials, prepare textbooks for the new semester, and guide children to their classrooms.
   • Supervise children before and after classes, assist with restroom visits, and coordinate with teachers on activity support.
3. Parent Liaison and Diagnostic Arrangement:
   • Share course information with parents, have them fill out interest forms, and recommend suitable courses.
   • Assist in monitoring entrance exams, distribute free activity books, and follow up on inquiries via WeChat and business WhatsApp.
4. Course Adjustment and Class Transfer Operations:
   • Assist with batch enrollments, trial class arrangements, and shipping textbooks to students.
   • Order additional books when inventory is low and update the inventory list.
5. Emergency Response in the Classroom:
   • Handle emergencies involving unwell students, inform parents, and regularly monitor the student’s condition.
   • Troubleshoot issues with classroom smart displays and WiFi.
6. Supply and Inventory Management:
   • Ensure marker ink and other stationery are replenished in classrooms.
   • Organize and inventory stationery and teaching materials, and ensure supplies of drinking water and printer toner.
7. Mall Management Communication:
   • Stay updated with mall management information, participate in fire evacuation drills, and respond to power outages.
   • Ensure the safety of students and teachers during mall maintenance activities and oversee electric meter readings.
8. Any other ad-hoc duties required by the Management

Requirement:

• Experience in educational or administrative roles is an advantage.
• Strong organizational and multitasking abilities.
• Excellent communication skills in both English and Chinese.
• Ability to work independently and as part of a team.