Tuition Centre Operations Officer

Bloom Edu Hub Pte Ltdbloomeduhub.com; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Bloom Edu Hub Pte Ltd in Singapore is seeking a capable Administrative Coordinator to manage timetables, front-desk duties, and student records in a fast-paced educational center. You will balance teacher availability with student needs, handle inquiries, maintain filing systems, and support academic administration for ongoing student progress and program delivery.

The role requires strong organization, meticulous attention to detail, and professional interaction with students, parents, and

Qualifications

• Proven experience in administrative, operations, or coordination roles.
• Strong organizational and multitasking abilities.
• Excellent data accuracy and attention to detail.
• Good interpersonal and front-desk communication skills.
• Experience with MS Office and scheduling software is a plus.

Responsibilities

• Develop, manage, and maintain all student class timetables balancing needs and teacher availability.
• Act as central point of contact for scheduling conflicts and logistical adjustments.
• Manage front-desk operations and handle inquiries for students, parents, and the public.
• Record and maintain a database of prospective leads (walk-ins, phone, email).
• Oversee documentation and confidential management of all student records.
• File and organize all academic materials, such as mock tests and official reports.
• Process and manage all student and teacher leave requests per policy.
• Communicate leave information and ensure timetable adjustments are made.
• Manage inventory and procurement of learning materials and ensure venues are prepared for lessons.

Skills

Admin experience

Coordination

MS Office

Education sector familiarity

Job description

Key Responsibilities

1. Scheduling and Coordination

• Develop, manage, and maintain all student class timetables, carefully balancing student needs and teacher availability.
• Act as the central point of contact for all scheduling conflicts, re-scheduling, and logistical adjustments.

2. Front Desk and Sales Support

• Manage front-desk operations, serving as the first point of contact for student, parent, and public inquiries (consultations).
• Meticulously record and maintain a database of all prospective leads (walk-in, phone, email).
• Keep the sales team regularly updated on new leads and consultation outcomes to ensure timely follow-up.

3. Student and Academic Administration

• Oversee the complete documentation and confidential management of all student records, including personal information.
• Systematically file and organize all academic materials, such as mock test papers and official school reports.

4. Policy and Leave Management

• Process and manage all student and teacher leave requests (e.g., medical leave, urgent leave) in strict accordance with school policy.
• Communicate leave-related information to relevant parties and ensure timetable adjustments are made.

5. Resource and Venue Management

• Manage the inventory and procurement of essential learning materials, including textbooks and stationery.
• Oversee the maintenance and functionality of all centre equipment, such as printers and copiers.
• Ensure all teaching venues and classrooms are properly managed, resourced, and prepared for lessons.

Qualifications and Skills (Recommended)

• Proven experience in an administrative, operations, or coordination role, preferably within the education sector.
• Exceptional organizational skills and the ability to manage multiple priorities simultaneously.
• Strong attention to detail and a high level of accuracy in data management.
• Excellent interpersonal and communication skills for front-desk duties and team collaboration.
• Proficient in a fast-paced environment and capable of independent problem-solving.
• Familiarity with MS Office (Word, Excel) and scheduling software is a plus.