Admin Assistant

HCL EDUCATION CENTRE PTE. LTD.; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

HCL EDUCATION CENTRE PTE. LTD. in Singapore is seeking a dedicated administrative professional to support students and clients. Responsibilities include responding to inquiries, conducting orientations, and managing billing records.

The ideal candidate should possess strong administrative skills, customer service experience, and proficiency in Microsoft Office. The position requires effective communication skills in English and Mandarin, as well as the ability to work weekends.

Qualifications

• Able and willing to work on weekends.
• Prior experience in the education industry is a plus.
• Able to multi-task, meticulous, organized and has an eye for details.
• Able to work independently as well as in a team.

Responsibilities

• Responding to students’ administrative inquiries.
• Attending to call-in and walk-in clients.
• Conducting class visits and orientations.
• Maintaining and updating billing records.

Skills

General administrative skill

Excellent customer service

Interpersonal skills

Communication skills (English, Mandarin)

Proficient in Microsoft Office

Education

Minimum ‘A’ level or Diploma in any discipline

Tools

Microsoft Excel

Microsoft Outlook

Job description

Job Description

• Responding to students’ administrative inquiries / requests
• To attend to call-in and walk-in clients and public inquiries promptly and render assistance
• Conducting class visits/ welcome orientations/ inductions (if applicable)
• To ensure that all internal and external emails/correspondences are dispatched promptly
• Maintain client confidence and protects operations by keeping information confidential
• Maintain and update billing records and receipts collection records
• Perform other duties as assigned by Admin Supervisor and Assistant Director or Director/CEO

Requirement

• Minimum ‘A’ level or Diploma in any discipline
• General administrative skill
• Able and willing to work on weekends
• Prior experience in the education industry is a plus
• Proficient in Microsoft Office, Excel, and outlook
• Excellent customer service & good interpersonal skills
• Posses communication skills (English, Mandarin) effectively communicate with parents, students, teachers and colleagues
• Able to multi-task, meticulous, organized and has an eye for details
• Able to work independently as well as in a team
• Work place based tuition centre located at various outlet