Tuition Center Admin & Enrolment Executive

DAYDAYUP LS PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

DAYDAYUP LS PTE. LTD. is seeking a proactive centre administrator in Singapore to support registration, scheduling, records, and daily operations at our tuition centre.

You will handle enquiries from parents and students in English and Chinese, coordinate with teachers, and assist with events and promotions while delivering professional customer service. The role involves front-desk duties, data entry, and ensuring accurate attendance and payment records, with occasional weekend/evening shifts

Qualifications

• Strong English and Chinese communication skills.
• Responsible, proactive, patient, detail oriented, and organized.
• Comfortable interacting with parents, students, and teachers.
• Able to follow up with enquiries and support enrolment.
• Basic computer skills: MS Office, Google Sheets, WhatsApp, data entry.
• Good customer service attitude and professional communication.

Responsibilities

• Handle enquiries from parents and students via WhatsApp, phone, social media, and walk-ins.
• Assist with student registration, trial classes, scheduling, and timetable updates.
• Follow up with potential parents to promote courses, trials, and enrolment.
• Support student recruitment and convert enquiries into enrolled students.
• Explain course details, fees, schedules, and class arrangements clearly.
• Coordinate with teachers on schedules, attendance, materials, and updates.
• Maintain student, attendance, payment, enquiry, and class lists.
• Follow up on payments, renewals, make-ups, and class changes.
• Assist daily centre operations including front-desk duties and classroom prep.
• Support promotions, trial classes, open houses, and centre events.
• Perform other admin and operational duties as assigned.

Skills

English communication

Chinese communication

Customer service

Data entry

Microsoft Office

Google Sheets

WhatsApp

Tools

Microsoft Office

Google Sheets

CRM software

Job description

Job Description:

• Handle enquiries from parents and students via WhatsApp, phone calls, social media, and walk-ins.
• Assist with student registration, trial class arrangements, class scheduling, and timetable updates.
• Follow up with potential parents and students to promote courses, trial lessons, and enrolment.
• Support student recruitment and help convert enquiries into enrolled students.
• Explain course details, fees, schedules, and class arrangements to parents professionally.
• Coordinate with teachers on class schedules, attendance, learning materials, and student updates.
• Maintain student records, attendance records, payment records, enquiry records, and class lists.
• Follow up on payments, renewals, make-up lessons, and class changes.
• Support daily centre operations, including front-desk duties and classroom preparation.
• Assist in holiday programmes, promotional activities, trial classes, open houses, and centre events.
• Perform other administrative and operational duties assigned by management.

Requirements:

• Good communication skills in English and Chinese.
• Responsible, proactive, patient, detail-oriented, and well-organized.
• Comfortable communicating with parents, students, and teachers.
• Able to follow up with enquiries and support student enrolment.
• Basic computer skills, including Microsoft Office, Google Sheets, WhatsApp, and simple data entry.
• Good customer service attitude and professional communication skills.
• Sales, customer service, admin, education, or tuition centre experience will be an advantage.
• Able to work on weekends and weekday evenings when required.
• Positive working attitude, punctual, reliable, and willing to learn.