Strategic Key Account Manager - E-Commerce Growth

CREA; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

CREA is seeking a proactive Key Account Manager to serve as the main liaison between our brand partners and internal teams, driving e-commerce growth and ensuring seamless operations across platforms. You will optimize brand performance and manage campaigns while aligning with partner objectives.

The role requires strong analytical, negotiation, and relationship management skills, with hands-on execution across pricing, assortment, and promotions in a fast-paced environment.

Qualifications

• 2–3 years of experience in e-commerce enablers, internet startups, or established international brands.
• Fluency in English; Chinese or Cantonese proficiency is an advantage.
• Familiarity with Lazada, Shopee or TikTok Shop.
• Bachelor's degree in Economics, Engineering, Business Administration, or a related field.

Responsibilities

• Manage Key Brand Accounts and Daily Operations: Conduct competitor analysis and market research to identify opportunities and strengthen brand competitiveness.
• Manage pricing strategies, product assortment, and stock availability to optimize sales performance.
• Collaborate with Operations, Fulfillment, Marketing, and Finance to resolve issues and improve brand performance across e-commerce platforms.
• Analyze sales, traffic, conversion rates, and funnel performance to generate actionable insights for promos and marketing.

Skills

English

Chinese/Cantonese

Excel

PowerPoint

Analytical skills

Communication

Commercial mindset

Leadership

Education

Bachelor's degree

Tools

Lazada

Shopee

TikTok Shop

Job description

CREA is seeking a proactive Key Account Manager to serve as the main liaison between our brand partners and internal teams, driving e-commerce growth and ensuring seamless operations across platforms. You will optimize brand performance and manage campaigns while aligning with partner objectives.

The role requires strong analytical, negotiation, and relationship management skills, with hands-on execution across pricing, assortment, and promotions in a fast-paced environment.