Growth-Driven Key Account Manager (SG & MY)

Crea; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

CREA in Singapore is seeking a proactive Key Account Manager to serve as the crucial bridge between our brand partners and internal teams. You will drive e-commerce growth, optimize customer journeys, and deliver sustainable outcomes across Southeast Asia by coordinating with Operations, Marketing, Finance and Fulfillment.

This role requires 2–3 years in e-commerce, strong analytical and communication skills, and a relevant degree.

Qualifications

• 2–3 years of experience in e‑commerce enablers, internet startups, or established international brands.
• Proficiency in English; Chinese or Cantonese is a plus.
• Familiarity with Lazada, Shopee, or TikTok Shop.
• Bachelor’s degree in Economics, Engineering, or Business Administration.
• Strong proficiency in Excel and PowerPoint; quick to learn new software.

Responsibilities

• Manage Key Brand Accounts and Daily Operations across e‑commerce platforms.
• Conduct competitor analysis and market research to identify opportunities.
• Handle pricing strategies, product assortment, and stock availability.
• Collaborate with Operations, Fulfillment, Marketing, and Finance to resolve issues.
• Analyze sales metrics and funnel performance to guide promotions.
• Coordinate day‑to‑day e‑commerce execution and campaign submissions.
• Plan joint business reviews and advise on GTM strategies for launches.

Skills

E-commerce strategy

Analytical thinking

Relationship management

Cross-functional collaboration

Commercial mindset

Project leadership

Education

Economics

Engineering

Business Administration

Tools

Excel

PowerPoint

Job description

CREA in Singapore is seeking a proactive Key Account Manager to serve as the crucial bridge between our brand partners and internal teams. You will drive e-commerce growth, optimize customer journeys, and deliver sustainable outcomes across Southeast Asia by coordinating with Operations, Marketing, Finance and Fulfillment.

This role requires 2–3 years in e-commerce, strong analytical and communication skills, and a relevant degree.