E-Commerce Key Account Manager: Growth & Strategy (Singapore)

Abbott Laboratories Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Abbott Laboratories Pte Ltd in Singapore is seeking an E-Commerce Key Account Manager to drive and execute the e-commerce strategy aligned with business goals. You will lead cross‑functional collaboration with sales and marketing to maximize online sales and ROI.

The role requires a minimum of 5 years in eCommerce sales within FMCG/CPG, strong analytical and stakeholder management skills, and the ability to work with diverse teams to optimize content and campaigns.

Qualifications

• Bachelor's Degree in Business or related disciplines.
• Minimum 5 years of experience in sales or key account management with a focus on eCommerce (client side or retailer) within the FMCG/CPG industry.
• Working knowledge of the eCommerce business model, from demand generation to distribution.
• Strong analytical and data mining skills.
• Strong communication and stakeholder management skills.
• Ability to work effectively with diversified stakeholders internally and externally.

Responsibilities

• Work closely with assigned ecommerce retailers to execute integrated content and promotion plans that drive business impact.
• Implement the eCommerce strategy in partnership with the sales and marketing teams to maximize sales through assigned eCommerce channels in Singapore.
• Manage budget, operational cost and agency/partner investments for all eCommerce-related activities.
• Execute customer-specific business-building programs in partnership with Sales and Marketing teams.
• Identify opportunities for Abbott and its customers based on a strong understanding of their strategies and shoppers.
• Partner with the Ecommerce Manager to present marketing plans, specific programs, shopper insights, latest research and best practices to customer and brand teams for input, support and alignment.
• Ensure product content is compliant with basic and enhanced standards, including establishing A+ content for products on e‑retailers and basic/enhanced content on targeted sites.
• Track and analyze program and campaign effectiveness, including ROI.
• Leverage data captured from eCommerce channels to provide inputs on ROI measurement, KPI tracking and performance optimization.
• Complete historical analysis at the department and item level to identify opportunities to grow sales and optimize inventory.
• Identify areas of lost sales based on inventory and provide supply recommendations.

Skills

Analytical skills

Data mining

Communication skills

Stakeholder management

Education

Bachelor's Degree in Business or related disciplines

Job description

Abbott Laboratories Pte Ltd in Singapore is seeking an E-Commerce Key Account Manager to drive and execute the e-commerce strategy aligned with business goals. You will lead cross‑functional collaboration with sales and marketing to maximize online sales and ROI.

The role requires a minimum of 5 years in eCommerce sales within FMCG/CPG, strong analytical and stakeholder management skills, and the ability to work with diverse teams to optimize content and campaigns.