Strategic IT Account Manager & Trusted Advisor

clixer pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Clixer+ in Singapore is seeking an experienced Account Manager to be the primary contact for client concerns, manage key accounts, and ensure delivery of solutions that meet budget and needs. Reporting to the Managing Director, you will build trusted relationships with executives, document account updates, collaborate with cross-functional teams, and drive upsell, renewals, and customer satisfaction.

A diploma or bachelor's degree and at least four years in account management with IT exposure

Qualifications

• Diploma or bachelor’s degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field.
• Possess minimum 4 years of account and customer experience in roles like Account Manager or related, with IT sector knowledge preferred.
• Strong network in enterprise/government IT sectors and ability to influence stakeholders at all levels.

Responsibilities

• Serve as the main point of contact for client concerns and needs.
• Develop trusted advisor relationships with key accounts and executive sponsors.
• Maintain accounts within budget and ensure delivery meets needs.
• Collaborate with internal teams to fulfill customer requirements and onboarding.
• Identify upsell, cross-sell, and renewal opportunities; communicate progress to management.

Skills

Account management

Customer service

Stakeholder management

Communication

Bid management

Education

Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field

Job description

Clixer+ in Singapore is seeking an experienced Account Manager to be the primary contact for client concerns, manage key accounts, and ensure delivery of solutions that meet budget and needs. Reporting to the Managing Director, you will build trusted relationships with executives, document account updates, collaborate with cross-functional teams, and drive upsell, renewals, and customer satisfaction.

A diploma or bachelor's degree and at least four years in account management with IT exposure