Strategic Customer Success Manager - Programmatic Advertising

AlgoriX; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Algorix in Singapore is seeking a Customer Success Manager to nurture relationships with global DSPs, ad networks, agencies, and developers. You will optimize performance, drive monetization opportunities, and lead new business activities with targeted accounts.

The role emphasizes consultative sales and strategic partnerships to grow partner revenue and opportunities across markets, requiring independence, proactivity, and strong interpersonal skills.

Qualifications

• Good understanding of the mobile ad tech ecosystem, and interfacing with ad tech companies.
• Proven history of customer success or account management.
• Strong analytical and problem-solving abilities.
• Minimum 1 year of digital advertising experience.
• Excellent interpersonal and cross-functional collaboration skills.
• Fluent English; knowledge of another foreign language is a plus.

Responsibilities

• Manage, upsell and optimize on assigned global strategic accounts.
• Coordinate cross-functional support to manage revenue operations for global partners.
• Lead publisher strategy by analyzing performance trends and optimizing PMP deals.
• Drive revenue growth through upselling of new products and wider collaborations.
• Provide feedback to shape product roadmaps based on client needs and market trends.
• Own weekly reporting and quarterly revenue planning for the accounts portfolio.
• Maintain and deepen relationships with partners to exceed revenue goals.
• Represent Algorix at events to promote the programmatic landscape.
• Collaborate with product teams on beta launches, integrations, and commercialization strategies.

Skills

Customer success

Account management

Analytical skills

Digital advertising

Relationship building

Teamwork

Organizational skills

English fluency

Job description

Algorix in Singapore is seeking a Customer Success Manager to nurture relationships with global DSPs, ad networks, agencies, and developers. You will optimize performance, drive monetization opportunities, and lead new business activities with targeted accounts.

The role emphasizes consultative sales and strategic partnerships to grow partner revenue and opportunities across markets, requiring independence, proactivity, and strong interpersonal skills.