Client Success Manager - Digital Ads & Growth

HEROES OF DIGITAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Commissions

Dental and medical claims

Annual leave

Birthday leave

Long service leave

Sick leave

Frequent team bonding activities

Educational workshops

Work-from-home days

Staggered working hours

Job summary

Heroes of Digital is seeking a Client Success Manager to strategise Google and Meta campaigns and deliver outstanding service. You will be the main contact for your client portfolio and collaborate with the performance marketing team on campaign reviews.

Based in Singapore, the role offers growth, commissions, and benefits; you will help clients achieve long-term retention and business growth while maintaining high-quality deliverables.

Qualifications

• Bachelor's degree or professional equivalent.
• At least 1 year in digital advertising (Google/Meta/TikTok).
• Knowledge of paid media basics and full-funnel marketing.
• Agency and client-facing experience preferred.
• Strong data analysis abilities.
• Attention to detail and good time management.
• Excellent verbal and written communication.

Responsibilities

• Long-term retention of clients.
• Strategise Google and social media ad campaigns for clients.
• Primary point of contact with clients and overall communication responsibilities.
• Support by performance marketing team for campaign reviews with clients.
• Oversee campaign deliverables to meet quality standards, expectations and deadlines.
• Interpret campaign metrics with the team and share data-driven next steps.
• Responsible for account growth opportunities within your client portfolio.

Skills

Client relations

Strategic thinking

Campaign optimization

Communication skills

Education

Bachelor's degree or higher

Job description

Heroes of Digital is seeking a Client Success Manager to strategise Google and Meta campaigns and deliver outstanding service. You will be the main contact for your client portfolio and collaborate with the performance marketing team on campaign reviews.

Based in Singapore, the role offers growth, commissions, and benefits; you will help clients achieve long-term retention and business growth while maintaining high-quality deliverables.