Strategic Account Manager, Semiconductors (SEA)

SCREEN SPE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SCREEN SPE Singapore Pte Ltd is seeking an Account Manager to oversee assigned customer accounts, respond promptly to sales enquiries, and ensure the right tools and services meet customer requirements.

You will visit customers, develop new opportunities, provide after-sales support, monitor credit, coordinate orders, and support marketing campaigns with Headquarters to help achieve annual targets. This role is based in Singapore.

Qualifications

• Possess at least a Diploma or Degree.
• Minimum 3 years of relevant experience.
• Strong organisational skills and attention to detail.
• Proactive and able to work with little direct supervision.
• Ability to work independently as well as a good team player.
• Good communication skills, documentation and customer service skills.
• Proficient in Microsoft Office programs.

Responsibilities

• Account Management: Manage assigned customer accounts and respond to sales enquiries.
• Customer Engagement & Business Development: Visit existing customers regularly to strengthen relationships and proactively develop new sales opportunities or new accounts.
• After-Sales Support: Maintain strong after-sales service to ensure ongoing customer satisfaction.
• Credit Management: Monitor and maintain customers’ creditworthiness to support healthy business continuity.
• Market & Competitor Intelligence: Gather and report market trends, customer feedback, and competitor activities to support strategic decision-making.
• Sales Administration: Handle day-to-day sales administrative duties accurately and efficiently.
• Promotion & Marketing: Promote company equipment and solutions by working closely with Headquarters on marketing activities and campaigns.
• Project Coordination: Liaise with customers on order status and delivery updates to ensure smooth and timely project implementation.
• Sales Target Achievement: Support the Head of Sales Department in achieving annual sales targets.
• RFQ & Proposal Support: Collaborate with Japan Sales Support and the technical team to prepare RFQs, quotations, and proposals that meet customer expectations.
• Cost Management: Maintain cost-effective operations within the section to contribute to overall company profitability.
• Order & Payment Follow-Up: Monitor purchase orders and follow up closely on payment collection to ensure timely closure of transactions.
• Execution of Management Plans: Implement plans, directives, and responsibilities assigned by higher management to achieve the company’s goals and objectives.

Skills

Strong organisational skills

Attention to detail

Proactive

Independent worker

Team player

Good communication skills

Documentation & customer service

Education

Diploma or Degree

Tools

Microsoft Office

Job description

SCREEN SPE Singapore Pte Ltd is seeking an Account Manager to oversee assigned customer accounts, respond promptly to sales enquiries, and ensure the right tools and services meet customer requirements.

You will visit customers, develop new opportunities, provide after-sales support, monitor credit, coordinate orders, and support marketing campaigns with Headquarters to help achieve annual targets. This role is based in Singapore.