Strategic Account Manager, IT & Government Clients

NEXTBEAT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 81,000 - 97,000; Full time

Benefits offered by this job

14 days annual leave increase to 18

Medical, dental and hospitalisation

Mobile phone reimbursement

Sales commission

Job summary

Nextbeat Singapore Pte. Ltd. seeks a seasoned Account Manager to serve as the primary client contact, strengthen long-term partnerships, and manage renewals.

You will coordinate with cross-functional teams to deliver IT solutions while developing deep product knowledge to support upselling. Reporting to the Managing Director, you will respond to inquiries, build executive-level relationships, monitor activities, and ensure services align with client budgets.

Qualifications

• 4+ years in account management or customer-facing roles, IT sector advantageous.
• Experience with enterprise and government IT environments, networking and cybersecurity.
• Ability to communicate and influence stakeholders at all levels, including C-suite.
• Proven ability to manage multiple accounts and projects with attention to detail.

Responsibilities

• Respond to customer inquiries promptly and build trusted advisor relationships.
• Monitor accounts and ensure services align with client needs and budgets.
• Collaborate with internal teams to deliver solutions and gather progress reports.
• Identify upsell, cross-sell, and renewal opportunities and inform management.
• Onboard new customers and strengthen existing relationships with cross-functional teams.
• Communicate status of initiatives clearly to internal and external stakeholders.

Skills

Client relationship management

Account management

Stakeholder communication

Upselling/Cross-selling

Data analysis

Negotiation

Problem solving

Project coordination

Education

Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering, or related field

Job description

Nextbeat Singapore Pte. Ltd. seeks a seasoned Account Manager to serve as the primary client contact, strengthen long-term partnerships, and manage renewals.

You will coordinate with cross-functional teams to deliver IT solutions while developing deep product knowledge to support upselling. Reporting to the Managing Director, you will respond to inquiries, build executive-level relationships, monitor activities, and ensure services align with client budgets.