Job Summary:
The Sous Chef is responsible for overseeing the back-of-house operations, including menu planning for daily and banquet services, cost control, manpower management, hygiene and safety compliance, and effective communication across all levels of staff.
Key Responsibilities:
- Manage daily food production and overall back-of-house operations.
- Ensure that high-quality, nutritious, and safe food is consistently prepared and served.
- Plan and implement monthly rotating menus and special food promotions in collaboration with the management team.
- Maintain effective communication and teamwork to ensure efficient manpower management.
- Manage customer feedback and ensure prompt resolution to maintain service quality.
- Coordinate banquet and catering requirements with relevant departments.
- Ensure that service quality and operational standards meet company and regulatory requirements.
- Coordinate with internal departments such as Purchasing, HR, Finance, and Operations for smooth day-to-day functioning.
- Prepare and submit timely weekly and monthly operational and financial reports.
- Handle HR-related documentation such as employment matters, leave records, and manpower cost tracking.
- Attend regular meetings to review performance, address challenges, and improve service standards.
- Evaluate staff performance and oversee training and development initiatives to enhance skill levels.
- Ensure the safe operation and proper maintenance of kitchen and cleaning equipment.
- Uphold hygiene, safety, and sanitation standards in all kitchen and service areas.
- Maintain proper food sampling records and ensure accurate temperature logging for cooked food and storage equipment.
- Perform other related duties as assigned by management.
Key Requirements:
- Minimum 8–10 years of relevant experience in a similar capacity.
- Strong communication skills (both verbal and written) with the ability to engage effectively across all levels.
- Excellent organizational and time-management abilities to ensure smooth workflow and task prioritization.
- Strong interpersonal skills with the ability to work collaboratively and maintain positive working relationships.
- Good conceptual and analytical thinking skills to align departmental objectives with company goals.
- Proven ability to handle customer interactions with professionalism and service orientation.
- Demonstrated leadership and teamwork skills.
- Commitment to maintaining culinary excellence and compliance with food safety and hygiene regulations.