SO, Inward TT Call Back, CMOC

Kuala Lumpur, Malaysia; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading bank in Asia is seeking candidates for Cash Management Operations. The role requires a degree in Business, Finance, or Economics, with at least 2 years of relevant experience. Responsibilities include managing operational risk, ensuring compliance, and providing high quality customer service. Strong communication and Microsoft Office skills are essential. We value diversity and offer equal opportunities to all applicants.

Qualifications

• Minimum 2 years experience in Cash Management Operations.
• Solid knowledge of remittances, especially foreign telegraphic transfer.
• Competent in Foreign Exchange Policy.

Responsibilities

• Deliver high quality services, managing operational risk.
• Maintain compliance with organizational regulations.
• Establish communication with branches and stakeholders.

Skills

Team player

Interpersonal skills

Attention to detail

Written English proficiency

Education

Degree in Business/Finance/Economics

Tools

Microsoft Office

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Ensure consistency to deliver high quality services to customers and meeting objectives set by the organization using available resources allocated while maintaining operational risk to an acceptable level.
• Manage the operational risk of the team to avoid operational/reputational losses and ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the organization, including Money Laundering and Sanctions.
• Establish and maintain close working relationship with branches and Business Units in the organization to facilitate an open and direct communication of issues, needs, queries, etc. Respond to customers and internal stakeholder's queries within the agreed Service Level Agreement.
• Liaise with customer and relevant stakeholders on purpose of remittance and disposal instruction.
• Participation in discussion, process improvement initiatives and projects where necessary.
• Familiar with regulatory guidelines, i.e. Foreign Exchange Policy, External Sector Statistics System on submission of international transactions and external position information.

Requirements

• Degree holder in Business/Finance/Economics.
• Minimum 2 years working experience in Cash Management Operations area with vast experience and knowledge in remittances especially foreign telegraphic transfer.
• Competent in Foreign Exchange Policy.
• Ability to handle volume with accuracy.
• Team player with a good interpersonal skill.
• Good in both written and oral communication skills where proficiency in English is an advantage. Conversant with Microsoft Office applications.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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