SME Mortgage Sales Specialist, Small Business Clients, SME Banking

Standard Chartered Bank; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading international bank in Singapore is seeking a SME Mortgage Sales Specialist to actively acquire new SME mortgage relationships and exceed quarterly sales targets. The candidate should have at least 3 years of banking experience and a strong understanding of mortgage financing principles. Responsibilities include ensuring high-quality service for clients and compliance with regulatory requirements. This role offers competitive salary and benefits, alongside a supportive work environment.

Benefits

Competitive salary

Annual leave and parental leave

Flexible working options

Proactive wellbeing support

Continuous learning culture

Qualifications

• At least 3 years of experience in banking.
• Familiar with customer due diligence processes, including FATCA adherence.

Responsibilities

• Support the team while acquiring New-to-Bank SME Mortgage relationships.
• Achieve quarterly New Sales Revenue targets through client acquisitions.

Skills

Business mortgage financing principles

Credit underwriting requirements

Negotiation skills

Education

Tertiary education

Job description

Job Summary

The Small Business Clients segment within SME Banking at Standard Chartered Bank focuses on providing companies with a turnover of up to US$25m in Singapore a suite of products that meet their financing requirements.

• As a SME Mortgage Sales Specialist you will support your team while actively acquiring New-to-Bank (NTB) SME Mortgage relationships and cross‑selling the entire SME Banking product suite to meet and exceed quarterly sales targets as outlined in the "Quarterly Scorecard".
• You will be responsible for ensuring that NTBs consistently comment on the quality of your service.

Performance Measures

• Achieve quarterly New Sales Revenue (NSR) targets through new client acquisitions and active cross‑selling of SME Banking products.

Risk Measures

• Maintain complete compliance with internal and regulatory requirements.
• Protect the bank’s interests at all times; raise any risk concerns in writing immediately to seniors.
• Comply with all bank policies without delay.
• Engage in active cross‑selling so each NTB holds at least two products (PPC).
• Drive cross‑product sales and active referrals to the Affluent (Individual) level.
• Revert to all customer queries within two business days on a reasonable basis.

Work Ethic

• Be punctual at work and when visiting customers.
• Show self‑drive, self‑motivation, and a proactive approach toward resolving issues.
• Remain responsive, contactable and accountable to clients and internal stakeholders.
• Be a team player ready to grow business and cover team members’ duties as necessary.
• Maintain appropriate dressing that meets bank standards.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Act to achieve the outcomes set out in the bank’s Conduct Principles: Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, and The Right Environment.
• Identify, elevate, mitigate and resolve risk, conduct and compliance matters collaboratively.

Other Responsibilities

• Embed group brand and values.
• Perform other responsibilities assigned under group, country, business or functional policies and procedures.
• Assume multiple functions (double hats) as required.

Skills and Experience

• Familiar with basic business mortgage financing principles, including the TDSR framework and applications.
• Keen understanding of adherence to credit underwriting requirements.
• Knowledge of the competitive environment to position the bank’s products appropriately.

Our Ideal Candidate

• Tertiary education.
• At least 3 years of experience in banking.

Role Specific Technical Competencies

• Familiar with customer due diligence processes, including FATCA adherence.
• Experience in business banking.
• Knowledge of basic working‑capital financing cycle and products for operating entities.
• Strong negotiation and closing skills.

About Standard Chartered

We're an international bank that acts fast and big enough to make an impact. For more than 170 years, we've worked to make a positive difference for clients, communities and each other. We challenge the status quo, love a challenge and enjoy new opportunities to grow and do better. Join us to work for a bank that makes a difference.

Our purpose is to drive commerce and prosperity through our unique diversity. When you work with us, you'll see how we value difference and advocate inclusion.

What we offer

In line with our Fair Pay Charter, we offer competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits where available.
• Time‑off: annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), plus minimum global standards for annual and public holiday, totaling at least 30 days.
• Flexible working options based on home and office locations.
• Proactive wellbeing support through Unmind, resilience courses, the global Employee Assistance Programme, mental health first aiders and self‑help toolkits.
• A continuous learning culture to support growth with reskilling, upskilling and access to physical, virtual and digital learning.
• An inclusive, values‑driven organisation that celebrates unique diversity across teams, functions and geographies.

Recruitment Assessments

Some roles use assessments to gauge suitability. If you are invited, it means your application has progressed to a key stage of our recruitment process.