SharePoint Analyst - Development & Application Support

HELIUS TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 56,000 - 78,000; Full time

Job summary

Helius Technologies in Singapore is seeking a SharePoint Analyst to develop, maintain and support SharePoint applications from AMK. You will resolve technical issues, deliver enhancements and ensure support services meet contractual SLAs and quality standards.

The role requires hands-on SharePoint development and MSSQL experience, PowerShell scripting, and strong analytical and teamwork skills. You will provide L2/L3 support, troubleshoot incidents, and participate in standby maintenance to keep

Qualifications

• Degree or Diploma in Computer Science, Computer Engineering, IT or an equivalent discipline.
• Hands-on Microsoft SharePoint development experience is mandatory.
• Working experience with Microsoft SQL Server (MSSQL) is mandatory.
• Ability to troubleshoot application issues and implement effective fixes.
• Familiarity with SharePoint administration and PowerShell scripting.
• Understanding of application maintenance, testing and deployment processes.

Responsibilities

• Provide Level 2/3 support for SharePoint applications and environments.
• Investigate incidents, resolve service requests and troubleshoot technical issues.
• Design, develop, test and deploy application enhancements.
• Use PowerShell scripts to support service requests.
• Monitor performance, security and compliance, and implement patches and updates.
• Gather requirements and assess effort, timelines and technical impact for change requests.

Skills

SharePoint development

SQL Server

PowerShell scripting

Troubleshooting

Analytical thinking

Communication

Teamwork

Education

CS/CE/IT degree

Tools

MSSQL

PowerShell

Job description

SharePoint Analyst - Development & Application Support

Location: AMK, Singapore

Salary: SGD 5,000-7,000 per month

About the Role

We are seeking a SharePoint Analyst to develop, maintain and support SharePoint applications. You will resolve technical issues, deliver application enhancements and ensure support services meet contractual SLAs and quality standards.

Key Responsibilities

• Provide Level 2/3 support for SharePoint applications and environments.
• Investigate incidents, resolve service requests and troubleshoot technical issues.
• Conduct root-cause analysis and implement preventive measures.
• Meet contractual response-time and defect-resolution targets.
• Perform SharePoint administration and write PowerShell scripts to support service requests.
• Monitor performance, security and compliance, and implement patches and updates.
• Gather requirements and assess effort, timelines and technical impact for change requests.
• Design, develop, test and deploy application enhancements.
• Use Microsoft SQL Server (MSSQL) to support application development and troubleshooting.
• Maintain technical documentation and support records.
• Escalate critical issues to the Group Lead or Project Manager.
• Participate in standby support and urgent maintenance activities when required.

Requirements

• Degree or Diploma in Computer Science, Computer Engineering, IT or an equivalent discipline.
• Hands-on Microsoft SharePoint development experience is mandatory.
• Working experience with Microsoft SQL Server (MSSQL) is mandatory.
• Ability to troubleshoot application issues and implement effective fixes.
• Familiarity with SharePoint administration and PowerShell scripting.
• Understanding of application maintenance, testing and deployment processes.
• Strong analytical, communication and teamwork skills.
• Ability to take ownership, deliver quality work and learn new technologies.

Registration No.: R25156061

EA No.: 11C3373